This visit was hosted by NHS Blood & Transplant, and gave Q members insight on development and application of continuous improvement within a diverse and highly complex organisation. NHS Blood & Transplant has a unique role within the wider NHS of saving and improving lives through relationships and services delivered to both volunteer donors and hospitals.

Objectives:

• Understand the journey of continuous improvement within NHS Blood and Transplant that originated in lean principles.
• See first-hand how processes have been improved in different settings of manufacturing, laboratory and support functions using continuous improvement principles.
• Understand how continuous improvement functions are responding to business needs and cultural challenges.
• Understand how the organisation’s external partnerships and exchange forums contribute to the continuation and development of best practice.

Who would benefit from this Q Visit?
This visit is relevant for all Q members, in particular Q members:

• interested in continuous improvement, Lean, process improvement,
• working in blood donation, transplant, clinical science
• based in the South West.

20 spaces are available for Q members on a first-come first-basis.

Q Visit – NHS Blood & Transplant Filton from The Health Foundation on Vimeo.