Nigel Coles

Quality Manager West Midlands Regional Genetics Laboratory

Birmingham Women\'s and Children\'s NHS Foundation Trust

England - West Midlands

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Member's groups

  • Philosophy and ethics for health care improvement

    This group is for people who are interested in discussing the fundamental purposes of health care improvement and some of the ethical issues that arise in planning, conducting or researching improvement. It is […]

  • Quality Management in Healthcare

    There is now a growing interest in Quality Management in healthcare.  This Special Interest Group will help those interested in learning about or implementing a Quality Management System (QMS).

    In Quality […]

  • Human Factors

    This group aims to link with members who are interested in developing human factors capability within the NHS. In the East Midlands, there is some work on this and we now have six human factors projects being […]

  • Learning from Excellence

    Whilst it is important to learn from events where things have not gone well, the majority of healthcare interactions go safely. Despite this, we have focus the much of our learning about safety from adverse […]

  • Human-Centred Design in Health and Care

    Design thinking is increasingly used in industry to ensure the user is the focus of the final product. There is now a growing movement looking at how design thinking can be used in health and care improvement […]

  • Applying behavioural insights in healthcare

    The latest insights from behavioural science help us better understand all of the factors that influence people’s behaviour – that’s patients and the public as well as healthcare staff. This helps us create more […]

  • Reducing Diagnostic Errors

    Diagnostic errors are a common cause of patient harm. This can happen when a diagnosis is missed, wrong or delayed and it is estimated 11 in every 10 diagnoses are wrong. Diagnostic error is most likely the thing […]