Quality Manager West Midlands Regional Genetics Laboratory
Birmingham Women\'s and Children\'s NHS Foundation TrustEngland - West Midlands
Nigel Coles is a Quality Manager at the West Midlands Regional Genetics Laboratory at Birmingham Women’s Hospital and a trustee of the Institute of Biomedical Science. He has almost 38 years’ experience of working in medical laboratories. The West Midlands Regional Genetics Laboratory is a UKAS Accredited Medical Laboratory number 8176. Recently he has been exploring the value of accreditation and asking the question “does accreditation improve services or prevent innovation and improvement?”.
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Areas of interest
- Analytics and data
- Efficiency and productivity
- Improvement research
- Quality improvement
- Applying behavioural insights in healthcare
- Reducing Diagnostic Errors
- Human Factors
- Human-Centred Design in Health and Care
- Learning from Excellence