Nicola Ellis-Webb
Clinical Operations Director
Independent Clinical Services
England - London (North, East and Essex)
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Nicola Ellis-Webb posted a new activity comment 4 years ago
Hi Matthew,
This is exceptionally good.
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Nicola Ellis-Webb posted a new activity comment 4 years ago
Would really like to see it. Nicola.elliswebb@nhs.net
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Nicola Ellis-Webb changed their profile picture 4 years ago
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Nicola Ellis-Webb's profile was updated 4 years ago
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Nicola Ellis-Webb posted a new activity comment 4 years ago
Thanks Stacey. At the moment I am trying to achieve a balance between clinicians saying ‘this is harder’ and our patients saying ‘this is easier than I expected’.
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This is absolutely my experience as well. People accessing video consultations resoundingly positive whereas clinicians less positive and viewing it as a stop gap until things return to normal.
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I think the concept of things being ‘good enough’ is hard for clinicians who always want to achieve best practice. This has caused some of the clinicians I work with (AHPs) to hold back on trying video consultations and for others it may make them revert to face to face practice in the future, even if patients are satisfied with remote…Read more
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This is a really important challenge! Anita’s approach to gather the evidence to support this as a long term change, and use it as an opportunity to keep improving is vital. Getting the right monitoring and evaluation processes in place in a timely way can sometimes be harder than we assume…can people share feedback surveys, and approaches to…Read more
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Stick with it was our early experience in Highland and Scotland but ultimately ‘people power’ was a big persuader. The arguments about ‘good enough’ need be treated with extreme caution it implies it is second best but in the vast majority of cases that is certainly not the case and as we are seeing right now distinct advantages. The move to…Read more
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Nicola Ellis-Webb joined the group Measurement for Improvement 4 years ago
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Nicola Ellis-Webb posted a new activity comment 4 years ago
I am truly excited about this
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