Matthew Joyes
Deputy Director for Quality
Betsi Cadwaladr University Health Board
Wales
Member's groups
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Co-production
In co-produced health care, organisations work with people who use services, carers and communities in equal partnership. It’s easy to do it wrong and quite hard to get it right, but it isn’t rocket science, and […]
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Lean Healthcare
Lean continues to become increasingly popular in health. This group will exchange information on current thinking and discuss ideas on the application and adaption of Lean thinking to the health care sector. Join […]
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Measurement for Improvement
Are you interested in how we can make the best use of data to inform decision-making and take appropriate action? Are you frustrated that two point comparisons and RAG reports continue to dominate much of the […]
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Culture of Continuous Improvement
In the NHS, Quality Improvement methodology is the most common vehicle for embedding systematic continuous improvement and most frequently shows up as a team of experts supporting clinically-focused, smaller-scale […]
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Complexity Approaches to support Quality Improvement
This group will consider the impact of emerging theories around complex systems – such as complex responsive processes, Dialogic OD and systems thinking – on how we approach quality improvement. It will also foc […]
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Liberating Structures in healthcare
This is a place to share tips, tricks, challenges, plans, ’strings’ and more around using ’Liberating Structures’ for health and care improvement.
We also meet online on the first Thursday of each month (see […]
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Human Factors
This group aims to link with members who are interested in developing human factors capability within the NHS. In the East Midlands, there is some work on this and we now have six human factors projects being […]
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Delivering Virtual Training (#ConnectingImprovers)
This SIG has been created in response to a shared need nationally to move from face to face training to virtual delivery, as a result of Covid-19.
This is a shared space to network, share and test ideas and […]
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Clinical Audit in Quality Improvement
This SIG will look at best practice in national clinical audit, and how to ensure clinical audit is used as an effective part of quality improvement both nationally and locally.
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Learning from Excellence
Whilst it is important to learn from events where things have not gone well, the majority of healthcare interactions go safely. Despite this, we have focus the much of our learning about safety from adverse […]
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Making use of patient experience
Do we over-measure patient experience? Are we helped by the Friends and Family Test, CQC patient surveys, NHS Choices star ratings, Patient Opinion snapshot comments, local Healthwatch reports, Trust and CCG […]
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Organisational Resilience & Safety-II
We strive to provide high quality, safe care whilst operating in a complex environment, facing considerable uncertainty on a daily basis. The degree of volatility, complexity, uncertainty and ambiguity is […]
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PPI and Diversity
Serious clinical and service failings in the UK and internationally have increased the calls for patients and the public to be engaged in healthcare to improve patient safety. These calls are now reflected in key […]
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Applying behavioural insights in healthcare
The latest insights from behavioural science help us better understand all of the factors that influence people’s behaviour – that’s patients and the public as well as healthcare staff. This helps us create more […]
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QI in Mental Health
Special Interest Group to support the sharing of ideas and good practice for QI across all Mental Health settings. The group will encourage the sharing of ideas and approaches to the use of QI within MH settings […]
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Harm Free Care
The group’s aim is to support the delivery of harm free care and the recording of measurable outcomes by:
Tracking and monitoring incidents of harm in community patients, mapping current harm free care […]