Thanks Lesley. Yes – not far off Juran. I’ll post outlining the differences when the remaining 217 SIG members have had a chance to respond to my post above. I’ve added a link so that members can see the standards/regulations that Pathology have to meet, not a easy task!…Read more

I have found that it is common to see these terms used interchangeably in the NHS. I have also found it helpful to differentiate them, as it is often assumed that if you are using QI then you are doing CI, but that isn’t usually the case. CI requires a systematic approach to using QI methods as part of normal operational management, alongside…Read more

I’ll let the questions run a bit longer and then I’ll explain the differences. QI and CI are most certainly very different.

Is that as defined by Juran or is it the NHS versions?

The new standard has been designed to work alongside ISO 15189:2022. It’s the ‘management system’ that is important and it’s that that is often missing or ineffective. Both standards have the same management system elements/clauses. This will be a great help if the new standard is used in healthcare generally. Thanks for you comment.