Healthcare Quality Consultant and CQC Inspector
Mango Tree GroupEngland - Yorkshire and Humber
Graham Hinchcliffe is the lead consultant of Mango Tree Group, a healthcare improvement consultancy based in Yorkshire. He has worked in quality improvement and assurance, governance and regulation for the last 15 years.
He started his career at the Royal College of Psychiatrists’ Centre for Quality Improvement (CCQI) where he conducted the National Audit of Violence in inpatient mental health wards. He then went on to develop various AIMS accreditation programmes for older people’s services, learning disability services, psychiatric intensive care units and psychiatric liaison departments, as well as working on eating disorders and self harm projects.
Graham has worked in various NHS management roles in both acute and mental health settings. He specialised in clinical governance, Serious Untoward Incident (SUI) investigation, clinical audit and risk register management.
Graham was a Care Quality Commission (CQC) inspector and inspection manager. He still works at the CQC as a bank inspector conducting inspections and registrations. He is also currently advising NHS trusts on CQC regulation and inspections.
Q Exchange ideas
Q member, Graham Hinchcliffe, shares seven steps for CQC action planning, drawing on his time successfully managing this process in multiple NHS trusts.
Areas of interest
- College Q
- Achieving equity through QI
- Q Visits
- Clinical Audit in Quality Improvement
- Measurement for Improvement
- Making use of patient experience
- QI in Mental Health