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Trainer Resource Pack (Quality Coach Development Programme)

This resource has been created for the programme faculty, in support of the delivery of the Quality Coach Development Programme inside and outside of the classroom. After reviewing these documents, you should read the Programme Leader Guide for more detail on the programme, including how to run it.

The Quality Coach Development Programme is a free-to-adopt educational resource for Q members to use within their organisations or systems. It is an “off-the-shelf” product; meaning that you can focus on delivery, instead of the design and development of the content.

The resource includes slidesets, a delegate handbook, and guides for how to implement and deliver the programme, as well as other high-quality resources. The content and programme structure have been created to encourage local adaptation. We want you to bring your own expertise, coaching experiences, and personality to the programme.

In adopting the programme, you will be able to upskill staff to independently coach others through quality improvement and change. This brings a broad range of possible benefits to an organisation, including improved outcomes, experience of care, staff experience and retention and a culture of continuous improvement.

The Trainer Resource Pack includes:

–          The Trainer Guide

–          Working Styles Questionnaire

–          Activity Templates

–          SPC tool

The Trainer Guide has been created for the programme faculty, in support of the delivery of the Quality Coach Development Programme inside and outside of the classroom. This could be someone delivering some (or all) of the content to delegates, the Programme Leader or mentors of delegates on the programme. In the guide you will find a detailed breakdown of how to deliver the content for each individual session, as well as some useful pointers and FAQs for the faculty.

The Working Styles Questionnaire and SPC tool support delivery of specific content in the programme. The Activity Templates have been designed using MURAL but can be translated to other software tools, or printed for face-to-face delivery.

The materials for the programme are completely free-to-use, as long as you credit the authors. The programme has been co-designed by a group of national experts is quality improvement.

We encourage you to use all the resources for the programme collectively. For a full overview visit: https://q.health.org.uk/resource/quality-coach-development-programme/

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