The Quality Coach Development Programme is a free-to-adopt educational resource for Q members to use within their organisations or systems. It is an “off-the-shelf” product; meaning that you can focus on delivery, instead of the design and development of the content.

The resource includes slidesets, a delegate handbook, and guides for how to implement and deliver the programme, as well as other high-quality resources. The content and programme structure have been created to encourage local adaptation. We want you to bring your own expertise, coaching experiences, and personality to the programme.

In adopting the programme, you will be able to upskill staff to independently coach others through quality improvement and change. This brings a broad range of possible benefits to an organisation, including improved outcomes, experience of care, staff experience and retention and a culture of continuous improvement.

The Handbook has been developed to support delegates as an essential component of their studies whilst on the programme. It may also be used in the future as part of continuous professional development and to reinforce good practice. The resource has been structured using seven colour-coded chapters used to guide delegates through their development as a Quality Coach. Highlights include:

o   Coaching and the Foundations of Improvement

o   Working with People

o   Coaching Measurement

o   Human Side of Change

o   Reflective tools and prompts

The materials for the programme are completely free-to-use, as long as you credit the authors. The programme has been co-designed by a group of national experts is quality improvement.

We encourage you to use all the resources for the programme collectively. For a full overview visit: https://q.health.org.uk/resource/quality-coach-development-programme/