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Meet the team


  • Annette King, Director of Research & Development, Canterbury Christ church University (CCCU)
  • Professor Eleni Hatzidimitriadou, CCCU
  • Professor Chris Burton, CCCU
  • Julie Knowles, Research Governance Officer, Maidstone & Tunbridge Wells NHS Trust
  • Hayley Beresford, Senior Research & Innovation Officer, Medway NHS Foundation Trust

What is the positive change that has emerged through new collaborations or partnerships during Covid-19 that your project is going to embed?

During the C19 pandemic, ten local NHS organisations, three Universities, and two Local Authorities established a centralised weekly Kent & Medway (K&M) PRG to review C19 projects across a range of project contexts, including research, QI, and audit. The emerging C19 pandemic highlighted the need for a responsive coordinated and collaborative forum for accelerated discussions, integrated 360 review, feedback and signposting by multi-disciplinary experts in R&D, clinical audit and effectiveness, improvement science, research methodology and perspectives.

Members receive advice on project design, the practicalities of study set-up, navigating NHS governance requirements, and linking with potential health and social care collaborators. Having a dedicated time and space – a virtual ‘one stop shop’ –  to access specialist expertise means high-quality projects, with direct patient benefit, can be set up quicker, with faster translation into practice.

The PRG has resulted in funded projects, publications, and support for local infrastructure across the Kent and Medway (K&M) region.

What does your project aim to achieve?

Expanding the reach:  To date, most PRG projects have been led by medical staff; we want to support more projects led by nurses, Allied Health Professionals (AHPs), and social care practitioners. Most importantly, we want to create a PRG service-user group to kick-start the co-production of lay generated ideas.

Expanding the depth: The PRG provides an integrated and cross-organisational approach to project peer review. We found that linking health and care organisations together has enabled faster project development and delivery for common K&M issues.

We feel that a dedicated website will act as a vehicle for 1) increasing awareness and interest in the PRG by disseminating it more broadly; 2) expanding the range of activities in linking organisations, groups and individuals with common interests;  3) publicizing the project outcomes and increasing the knowledge and appreciation of audit and improvement work, as well as small research, in health and social care organisations.

How will the project be delivered?

The PRG will create a smaller ‘Q-exchange’ group from its membership to oversee the project.

  1. A number of service users and stakeholders will be invited to participate in the project.
  2. An extended web development group, including service users, will be set up to create the content of the website.
  3. The website will be created by a web company according to the specification agreed by all.
  4. A webmaster will develop on-going content for the website, experimenting with different channels and connections
  5. An evaluator will assess the process and impact of the new PRG website, overseeing the PDSA plan and refinement of activities linked to the website, as well as preparing short reports at three points during the project time line. The evaluator will be supporting the web development group in identifying suitable outcome measures for the tracking of the progress of the project and any outcomes.

How is your project going to share learning?

  • The PRG, comprising of multi-organisation membership, will receive regular progress reports on the development of the web-site.
  • PRG Members will disseminate emerging learning and tools (e.g. document templates, Terms of Reference and policies etc.) directly through the the website which would have UK and Ireland-wide reach, allowing Q members and others to ‘lift’, adapt and implement within their own services.
  • The evaluator will produce reports utilizing the health services evaluation expertise across the three member universities.
  • We plan to participate in at least two Q conferences and meetings to showcase our project journey, experiences and findings.

Through the website members will be able to make inquiries, submit ideas for review, view case studies, receive latest news and training opportunities as well as other relevant features. Through this we hope to grow our membership to be more inclusive of non-medical staff, and increase regional capacity for research and improvement work.

How you can contribute

  • Share your experiences of supporting virtual project collaboration through and beyond Covid-19
  • Suggest how we can encourage more non-medical staff to develop projects for improvement
  • What are your experiences of interactive project portals - how to make engaging

Plan timeline

28 Mar 2021 First project planning meeting with web development group (WDG)
26 Apr 2021 Project defining meeting with WDG
24 May 2021 Finalising web design with WDG
4 Jul 2021 Launch of website
5 Sep 2021 Half-way point user focus group: PRG user feedback
12 Sep 2021 Quantitative engagement metrics from website reviewed
19 Sep 2021 Half-way consultations: qualitative feedback from WDG
3 Oct 2021 Webinar for Q community to update with progress
17 Oct 2021 Plan for report writing agreed
24 Oct 2021 WDG meeting - ongoing review and adaptation
5 Dec 2021 Final user focus group completed
12 Dec 2021 Full data analysis completed
9 Jan 2022 Project Report writing begins
23 Jan 2022 Results evaluation and report writing plan review
13 Feb 2022 WDG meeting to review data analysis findings
13 Mar 2022 Report completed and distributed
27 Mar 2022 Focus on dissemination (publication, conference, Q webinar)


  1. Hi Edyta,

    Myself and my colleague Emma Adams (Health Transformation Partnership) are supporting the Health Foundation this year by fostering conversations between Q members and encouraging collaboration. We were Exchange applicants last year, so we’re hoping that our experience will help us to help others, as their ideas take shape.

    Reading through your idea, I was struck that there are other websites which develop and disseminate improvement projects, but I'm not aware of sites which cross a range of approaches e.g. QI and research (as your approach does, if I've read this correctly). That's not to say they don't exist, it's just I've not come across them. This left me wondering, what you think of the websites which are our there, what they're doing well, and how you wish to (potentially) go further with what you're seeking to achieve. As a couple of examples, I was thinking of sites like ELFT's: or Sheffield's Microsystems academy:

    As I'm reading other ideas, I'll endeavour to help you make connections where they're helpful and I wish you the best of luck with your idea.


    1. Hi Peter,

      Thank you for your comment - this information is really helpful. I will certainly look at the websites and have a think about how our proposal expands on existing options, and better emphasize the potential benefits of a 'multi-project' approach for fostering inter-disciplinary collaborations.

      Thank you for your suggestions!

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