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*Click image* to download the Creative Approaches to Problem Solving (CAPS) toolkit
*Click image* to download the Creative Approaches to Problem Solving (CAPS) toolkit

We are often faced with a complex context in which to try to create change. By definition it requires working collaboratively with others, and finding new ways of looking at, and responding to, problems we sometimes feel are familiar and well-trodden.

Through co-designing and ongoing design of Q and Q labs, we have tried and tested a number of methods for creative collaboration and problem solving.

They are grouped according to different objectives:

  • Gaining insight and input to help inform decision-making, or understand more about the problem
  • Seeking new perspectives to spark new thinking and bring in new considerations
  • Reframing a problem to open up new ways of look at or addressing it
  • Harnessing new ideas to brainstorm different solutions, and get the most out of everyone’s inner creative

    A graphic from one of the toolkit’s methods
  • Prioritising solutions to make decisions about how to move forward.

Most of these activities can be deployed over short time frames (such as a workshop), however they also work in the context of longer projects. Any feedback or examples of how you have used these tools are warmly welcomed.

The toolkit was produced in partnership with design agency Uscreates.

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