Join us for this year’s Q community event on Tuesday 8 October and Wednesday 9 October 2024. The event will be virtual, taking place over two half days.
This is one of the highlights of the Q year, bringing together our members from across the UK and Ireland. It’s an opportunity for you to share ideas, experiences, and learn from each other.
If you would still like to attend or have access to the recordings after the event please contact the team: hollie.millier@health.org.uk
The event will create a space to explore the who, what, why, and how that makes a difference in quality improvement. We will be showcasing work from across the community on the cross-cutting principles for effective, sustainable change.
The event will explore:
- Why is fast and sustainable system change important now in health care?
- Who needs to be included in leading improvement?
- What can showcase the relevance of quality improvement?
- How can we build systemic solutions?
- How do we get serious about scaling our improvement work?
Event programme
Day 1 – Tuesday 8 October
Speed networking
12.30 – 12.55
An opportunity to connect with other members in 121 conversations ahead of the Q community event sessions.
Led by Joriam Ramos, Q community convenor
Welcome and introduction
13.00 – 13.15
The Q team will welcome you to the event, help you get settled and run through an overview of the day.
Stacey Lally, Deputy Director, Q
Session 1 | Opening plenary
13.15 – 14.00
Further faster together: Creating sustainable change in a system under pressure
Hear from Q’s Managing Director Penny Periera on the who, what, why, and how that will make a difference in quality improvement now.
Penny will focus on delivering sustainable change in challenging times before an individual activity on how to create change in your own work. Four members will then share their reflections, and the session will finish with a Q&A.
Break
14.00 – 14.10
Session 2 | Leading inclusive improvement
14.10 – 15.35
Leading inclusive improvement: bringing patient and clinical voices into improvement spaces to build agency and capacity for change
Four Q members will each share learning and experiences about health care from different perspectives on improvement, including patient and clinical voices.
This session will reflect on who we involve in our work and the benefits of a wider range of perspectives to create more sustainable and impactful change.
Speakers
- Chair: Tarnia Mason, Community and Collaborative Change Manager, Q
- Anna Burhouse, Director of Quality Development, Northumbria Healthcare NHS Foundation Trust
- Akanksha Mimi Malhotra, National Medical Directors Clinical Fellow, the Health Foundation
- Jono Broad, Senior Manager for Personalised Care, NHS England
- Miles Sibley, Director, Patient Experience Library
We’ll hear from two speakers with an optional breakout after. We will then hear from two more speakers followed by a second optional breakout.
The session will close with a panel discussion with Q&A.
Break
15.35 – 15.45
Session 3 | Rising to the challenge
15.45 – 16.55
Rising to the challenge: How improvement is confronting the most pressing issues in health
Improvement has a crucial role in tackling the most pressing issues in health including waiting lists, productivity, digital transformation or more specific challenges such as in maternity or mental health services.
This session will look at how these issues are playing out in the system before moving to examples of improvement work that are delivering results in these areas, including the key ingredients of success.
Speakers
- Chair: Matthew Hill, Head of Insight and Evaluation, Q
- Caitriona Callan, Chief Sustainability Officer’s Clinical Fellow, the Health Foundation
- Sarindi Aryasinghe, Programme Manager, Digital Health and Patient Experience, Imperial College London
- Samantha Conran, Associate Director, Croydon Quality Improvement. Croydon Health Services NHS Trust
- Adam Gregory, Advanced Practitioner Physiotherapist, Croydon Resident Therapy and Reablement Team (RESTART)
- John Moore, Consultant in Anaesthetics and Critical Care Medicine, Manchester University NHS Foundation Trust
- Marianne White, Midwife, NHS Tayside
The session will start with a scene setting presentation, followed by four case examples. The session will conclude with optional breakouts into smaller groups.
Wrap up and close
16.55
Stacey Lally, Deputy Director, Q
Day 2 – Wednesday 9 October
Speed networking
09:05 – 09:30
An opportunity to connect with other members in small groups ahead of the Q community event sessions.
Led by Joriam Ramos, Q community convenor
Welcome and introduction
09:30 – 09:35
Anindita Ghosh, Innovation and Development Lead, Q
Session 4 | Building systemic solutions
09:35 – 11.00
Building systemic solutions: how to build improvement programmes across boundaries
Join us for an insightful session on building improvement programmes across boundaries.
We’ll explore strategic approaches for systemic solutions, focusing on diagnosis, design, and delivery. Q members will share their experiences of working across boundaries and introduce strategic tools and resources to enhance your work and drive impactful outcomes.
Speakers
- Chair: Jen Morgan, Q’s Local Systems Lead
- Aicha Bouraoui, Consultant Rheumatologist, University College London Hospitals
- Rosie Connolly, System Quality Director, ICB Patient Safety Specialist, Hertfordshire and West Essex ICB
- Karon Cormack, Director of Quality, NHS Lanarkshire Health Board
- Bianca Viegas, QI Manager, Hertfordshire and West Essex ICB
This session will begin with a presentation to frame this topic, followed by a panel conversation and discussion with Q members. Attendees will then move to optional breakout groups to reflect on their own work before coming back together for a plenary Q&A.
Break
11.00 – 11.15
Session 5 | What’s getting in the way of scale
11.15 – 12:45
What’s getting in the way of scale: Looking at the challenges of scaling improvement work
This session will take some examples of work that has scaled effectively, and that which has failed and explore what the enabling factors are in scaling improvement.
Speakers
- Chair: Viki Cooke, Q Advisory Board Vice Chair
- Natalie Blunt, Managing Director, Sussex MSK partnership
- Tim Frisby, Senior Consultant, Spring Impact
- Sarah Rodgers, Head of Research Services (Primis), Faculty of Medicine & Health Sciences
Viki will facilitate a panel conversation with Q&A.
Reflections, summary and close
12.45 – 13.00
Anindita Ghosh, Innovation and Development Lead, Q
Please note that the event programme is subject to change.
Accessibility
We aim to make our events accessible and inclusive and encourage you to let us know about anything you need to ensure you can participate fully.
Within our event platform, you can adjust your experience to best suit you. This includes:
- Live closed captions
- Seizure safe setting
- Optimisation for screen-readers
- Neurodivergent friendly setting
If you have any questions, or would like any specific changes or adjustments to support you to attend, please contact qcommunity@wearenrevents.com
Not a member of Q?
This will be a member-only event.
The last date you can apply to be accepted in time to attend the Q community event is 22 September. Find out more about joining Q and apply today:
