Event organised and run by NHS Elect.

In this interactive one hour webinar Mike Davidge will help you answer a critical question: What is really causing my problem? Why do I need this you may be thinking, I know what to do.  Do you really?  Many change projects fail because they are addressing the wrong problem or because they’ve simply borrowed solutions from elsewhere. Learn about some simple tools that will help you diagnose your problem thus giving you the best chance of putting it right.