This programme has been designed during the COVID-19 pandemic. As such it will offer both in person and online options for each of the phases of the co-design process.
The Point of Care Foundation has been running Experience Based Co-Design workshops for the last 10 years. At these events, participants are taught how to draw on the experiences of patients, carers and staff to identify where change is needed and then to design and implement improvements together.
The Covid-19 pandemic has driven rapid changes in the way services are delivered. What we are now hearing though, is that in the midst of a fast-paced response to the crisis, patients and service users were left behind and not involved in the change process.
As services begin to re-start post COVID, it will be vital to re-focus on the experiences of patients and service users, as well as those delivering care.
How can we help?
We have transformed our successful one-day Experience Based Co-design training programme, to be delivered in 4 one-and-a-half hour online sessions. We will guide you through the EBCD process and offer live, online support.
What participants gain from the programme:
Virtual structured training in patient-centred service design techniques that you will come back to again and again
Tuition in how to capture the experiences of patients, carers and staff through discussion, observation, and filmed interviews (including options for doing this remotely)
Access to real life examples of successful co-design projects
Comprehensive study materials and practical guidelines
Ongoing support throughout your project.
Who can benefit?
The beauty of co-design is that all sorts of people can be involved in whatever way suits them. This can range from leading a project or sitting on a steering group, to sharing their experience of giving or receiving care, or being part of a small co-design team. The discipline or level is not important – only the commitment to working collaboratively to make experiences better for staff, patients and families.
Our EBCD Course is open to both people working within health and care organisations and researchers hoping to use the EBCD method to make service improvements.