Special Interest Group
Quality Management in Healthcare
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Latest group activity
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Michelle Boot posted an update 2 months ago
Is Amah Shah presenting something on QMS in the coming weeks? I have this in my mind and want to attend but I can’t find the information anywhere. Can’t remember where I read about this?
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Thomas John Rose posted an update 2 months ago
Please have a look at my post re what constitutes a ‘Management System’. If your ‘Management System’ is not compliant then in my view, as a Quality Professional, then it’s not a Management System. Anything else just will not do the trick. Same as will not work.
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Sid Beech posted an update 2 months ago
Join the Quality Management Systems coffee trials – starting 20th Sept.
Just a reminder that we will be running QMS “coffee trials” between Sept 2024 and May 2025. The aim of these sessions is to provide a safe space to discuss QMS and its implementation with like-minded individuals and peers.
To register for these coffee trials, please follow Read more
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Thomas John Rose posted an update 2 months, 3 weeks ago
QI vs QMS in the NHS? One thing is certain – You will never improve quality until you start managing it and the NHS don’t manage quality.
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Thomas John Rose posted an update 2 months, 3 weeks ago
What is a Management System? See:https://catmalvern.co.uk/Lectures/ManagementSystems/Index.html
Be sure that If you are talking about a Management System you are not just talking about the same old!
The requirements of a management system are quite specific. If you don’t meet those requirements then you do NOT have a management system.
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Hi Tom,
This looks quite helpful but many of the links don’t seem to work?I’m very interested to consider a gap analysis with the definition of a management system but couldn’t see all the info needed from this.
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The links all work it’s just that I’ve not yet had time to produce all the text yet. I’m working on it and will be there soon. I thought it was worth posting it at this early stage as it contains lots of detail already. Maybe to do a proper gap analysis you will need to get a copy of the standard. In the fullness of time I will produce a template.
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Another amazing chart, Tom! Please let us know when the gaps are filled (though no rush, I know this is really tricky to make)
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Thomas John Rose posted an update 2 months, 3 weeks ago
NHS IMPACT – 5 Components and BS ISO 7101:2023
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Right click diagram to enlarge.
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Sid Beech posted an update 2 months, 3 weeks ago
Hi all. We will be running “QMS coffee trials” in the coming months, to offer a new virtual space to discuss QMS and its implementation. If you’d be interested in joining these please see the flyer here: https://q.health.org.uk/resource/quality-management-systems-coffee-trials-poster/
The link to register directly for the coffee trials is here
Th…Read more
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master joined 2 months, 4 weeks ago
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Ernesto Jr Nistal Quider, CQP FCQI posted an update 3 months, 2 weeks ago
Hi colleagues, we are currently developing our in-house competency framework for our Quality Academy, particularly for QMS competencies for CQI and clinical audit teams. Has anyone done this similar piece of work that you could share please? Happy to collaborate and share my draft work too.
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I did a bit of work in this area some time ago. I’ll find it and will share. No response last time I shared it here!
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Found it. It’s included in the ‘Documents’ to this SIG from the last time I posted about it. It started life as a QI Maturity Matrix (unfinished) from a Q Exchange project , I think (2018), to which I had an input. I’ve modified it a bit and called it a QMatrix. Q for quality more generally rather than QI specifically. If you change it could you…Read more
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Hi Ernesto the CQP MCQI framework would be a good starting point and you can pick the relevant competencies and adapt in the context of your local needs?
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anasilva joined 3 months, 3 weeks ago
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Thomas John Rose posted an update 3 months, 3 weeks ago
I’m going to be posting on the subject of management systems. As a starting point I had a quick chat with ChatGPT. Here is a transcript:
What are the key characteristics of a Management System?
ChatGPT
A Management System is a structured framework that organizations use to manage and improve their processes, ensure consistency, achieve…Read more -
Matthew Mezey posted an update 3 months, 4 weeks ago
Hi Tom,
You say that ‘No NHS Trust has a quality management system other than in specific, regulated, areas‘ – meaning that full-blown (ISO-compliant?) type management systems with audit trails just don’t exist outside those specific narrow areas, right?
Yet all round the UK organisations says they have a QMS. I guess you’re suggesting that the…Read more
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About this group
There is now a growing interest in Quality Management in healthcare. This Special Interest Group will help those interested in learning about or implementing a Quality Management System (QMS).
In Quality Management there is a great deal of emphasis on:
- Documenting how work gets done (the steps that comprise the process).
- Examining the flow of work between people or workstations.
- Giving people the knowledge and methods they need to constantly improve that work.
There are a lot of different process improvement methods but almost all of them serve one of two purposes:
- To eliminate variation in quality and speed (a major source of error).
- To improve process flow and speed.
The majority of process improvement work should fall into one of those two categories.
This SIG is convened by Tom Rose.
There is a QMS webinar on the 10th October. The registration page is on the NHS Impact page on NHS Futures. Let me know if you need the link, I’ll send when I’m back in the office
I don’t think that it’s been posted on this SIG.
My mistake it was on the NHS Impact website… link here: https://www.events.england.nhs.uk/events/nhs-impact-masterclass-quality-management-systems