Shane Barry
Healthcare Concept Advisor
Spacestor Healthcare
England - national
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Hilda Campbell MBE posted an update in the group Quality Improvement and the wellbeing of the workforce 3 weeks, 5 days ago
Hi everyone
As you may know Q has been working hard on putting together a new website, sadly documents cannot be carried over. I have spent the morning going over those I shared and removed them. But I have them saved so if anyone was looking for something specific that has been deleted let me know
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Thomas John Rose posted an update in the group Service Design 3 weeks, 5 days ago
Just a thought:
What is Process Intelligence?
Process Intelligence is the practice of gaining insights into an organization’s operations. It involves obtaining visibility into processes, collecting and analyzing relevant data, understanding how these processes function, and using this knowledge to identify areas for improvement. This approach…Read more-
Thank you Thomas, very helpful indeed.
Process Illiteracy seems to be the starting point in many organisations, so there is a lot of room for improvement.
For german-speaking readers:
https://www.din.de/de/service-fuer-anwender/normungsportale/gesundheit/aktuelles/qualitaetsmanagement-im-gesundheitswesen-977732-
Thanks Mark. Do you know of any German hospitals that are implementing the standard? Yes ‘process’ is the starting point for the resolution of many important issues in the NHS. My next Q webinar will be all about ‘process’. No date fixed yet, maybe December/January.
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Hi Thomas. Living in Switzerland I do not know much about the situation in Germany. Here I am working at the other end of the Health System, supporting mainly elderly patients and their relatives to cope with inefficient, sometimes inexistent cooperation between a multitude of players within the Health System. Therefore I do not have an overview…Read more
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Hi Tom, a new word to me and guess this is related to process mining and our capabilities in data analytics?
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That’s right Isabel and It’s so so important. First though, processes have to be understood, defined, documented, standardised, and managed. The NHS need to understand how to do this. It’s not the same as Lean! I’ll talk about some of this on my webinar on Wednesday and will be talking about how to do it on my following webinar in…Read more
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Maria Dorthea Skov posted an update in the group Quality Improvement and the wellbeing of the workforce 3 weeks, 6 days ago
Curious about Appreciative Inquiry? A strengths-based approach to creating change.
Then come experience it practice with the Liberating Structures group on Thursday 7th November 12-1pm when we’ll be trying out Appreciative Interviews together.
Appreciative Interviews is a group storytelling exercise that can help liberate spontaneous momen…Read more
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Maria Dorthea Skov posted an update in the group Reimagining Health and Care 3 weeks, 6 days ago
Curious about Appreciative Inquiry? A strengths-based approach to creating change.
Then come experience it practice with the Liberating Structures group on Thursday 7th November 12-1pm when we’ll be trying out Appreciative Interviews together.
Appreciative Interviews is a group storytelling exercise that can help liberate spontaneous momentum a…Read more
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Hilda Campbell MBE posted an update in the group Quality Improvement and the wellbeing of the workforce 4 weeks, 1 day ago
Life satisfaction matters
Life satisfaction is a crucial aspect of our well-being, both as individuals and professionals. As individuals, achieving a sense of contentment and fulfilment in life allows us to cultivate happiness, resilience, and a positive outlook. It enhances our mental health and emotional stability, enabling us to navigate the…Read more
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Hilda Campbell MBE posted an update in the group Quality Improvement and the wellbeing of the workforce 1 month ago
‘’If you want to build a ship, don’t drum up people to collect wood and don’t assign them tasks and work, but rather teach them to long for the endless immensity of the sea. Antoine de Saint-Exupery’’
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Great quote, Hilda!
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Karishma Samir joined the group Service Design 1 month ago
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Thomas John Rose posted an update in the group Service Design 1 month ago
Would any members of this SIG be interested in a webinar on how to:
- Identify
- Document, and
- Improve
A NHS process? Please Reply or Like if you are interested.
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