To evolve current patient feedback, launching from current on going Q.I project to digitize, customize and integrate analysis to view patient feedback in real time for SDEC services.
Deploying LEAN process engineering knowledge and skills from industry and into the healthcare environment to develop and enable LEAN process into appropriate healthcare environment.
Clinical analysis of practice done in retrospect, therefore observes rather than prevents harm. Real time analytics of performance against local and national targets can enable prevention rather than observation.
Up to 95% of patients labelled with a penicillin allergy do not have a true penicillin allergy and this has significant effect on their access to appropriate treatment for infections.
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