Mark Sadler
Founder at Hootvox.
Hootvox - ePREM - Qualitative and Quantitative Analytics.
England - national
-
Thomas John Rose posted an update in the group Quality Management in Healthcare 10 hours, 30 minutes ago
No news of of the publication of report on Quality Management Systems. See: https://q.health.org.uk/insight/quality-management-systems/
I’ve moved on from Quality Management Systems in the NHS so the report is no longer relevant to my work. I’m now concentrating on Integrated Management Systems now. Much more relevant for the NHS.
Do you know…Read more
-
Krishna Nair and
Liz Twelves are now friends 1 day, 17 hours ago -
Krishna Nair and
Jane Nicholson are now friends 1 day, 21 hours ago -
Thomas John Rose posted an update in the group Quality Management in Healthcare 4 days, 11 hours ago
What about SPC? did you know that there are some pre-requisites for its effective use? If your answer is ‘yes’ please list them in a reply.
-
Hi Tom,
Many Trusts have adopted SPC at the Board level (~80%), and the Making Data Count team trained 40,000+ people if I remember the numbers correctly. There are thousands who have converted to using it. While it isn’t widely spread at all levels, it’s definitely the right direction when we discussed with MDC earlier today.
Have a look at thi…Read more
-
Thanks Isabel. I’ve had a look. Have you a view on the pre-requisites?
-
-
I’ve asked a friend of mine, ChatGTP, three questions:
1. Is SPC suitable for use in healthcare?
2. What are the requirements for SPC to be effective? and
3. Are these pre-requisites adhered to for healthcare processes?I got some interesting answers; I do take ChatGPT’s views with a pinch of salt never-the-less they are broadly in agreement…Read more
-
Hi Tom,
SPC is definitely suitable, but the challenge lies in raising awareness. As the saying goes, we don’t know what we don’t know, which is exactly why the MDC program exists.
The question is, how can we spread the word using language that resonates with those we need to convert? Thinking about the diffusion of innovation, building a mov…Read more
-
Certainly good stuff Isabel but they miss the point. The point is that a pre-requisite to good Data Collection is Process Management. A pre-requisite to Process Management is Process Documentation and ‘performance in the Process. A pre-requisite to Process Documentation is understanding Process and System. The NHS do none of that.
-
-
-
-
Thomas John Rose posted an update in the group Service Design 1 week ago
Worth a look: Nothing to do with healthcare but some good tips on how to do ‘design’ https://designguide.getitright.uk.com/
-
Thomas John Rose posted an update in the group Quality Management in Healthcare 1 week, 6 days ago
Let’s have a look at ‘complexity’. The NHS don’t have monopoly on complexity; what about space travel, nuclear submarines, power stations, missile systems, AI, IT, MRI scanners, etc. These are all examples of complexity – in specification, design, realisation, operation, and very importantly Quality Management. But guess what? They all have…Read more
-
I believe referring to people as ‘complex’ e.g., in mental health care feels a bit like it says more about the practitioner’s willingness to listen and apply evidenced-based principles to helping the person than it does about the person in distress. All humans are complex. If we develop systems which continually try to improve health care throu…Read more
-
I’m sure you could be right Alan but that’s not what Quality and Patient Safety Management is about. Also, the ‘complexity’ I’m referring to is the complexity of the ‘system’ and not the patient. Never-the-less co- production can play a part in healthcare improvement but the critical need if for people that understand system design and quality and…Read more
-
-
With respect Tom, design professionals will need to work with clinicians, patients and carers to balance the health care economy. I expect quality and patient safety will require a person-centred approach to be effective. Co-production is imperative, as is asset-based community development, to support unpaid carers having to manage risk at home.…Read more
-
I don’t disagree but my point is that most Service design activity is about ‘system’ design. Things like IT interface, record keeping, scheduling, data collection, Process Management, Juran’s trilogy, etc. All areas requiring Professional skills. Co-production with Service users comes later in the process, never-the-less it is still very important.
-
Morning Tom. I appreciate your expertise. A coordinated approach to redesigning service delivery will need to consider local context, the views of service users and founding principles of the NHS.
-
I do agree Alan. Local context etc should be part of the Service specification That is provided by the organisation commissioning the Service and is used in the design or re-design of the Service delivery system.
-
-
-
Thomas John Rose posted an update in the group Quality Management in Healthcare 1 week, 6 days ago
Other standards used within HNS Trusts also use the Annex SL MIS Framework, standards for things like AI, IT Governance, Environment, etc. Trusts should conduct a survey across all areas to understand the extent they can take advantage of a well designed IMS.
-
Thomas John Rose posted an update in the group Quality Management in Healthcare 1 week, 6 days ago
PAS 1616, ISO 15189, ISO 9001, and BS ISO 7101 can ALL be implemented with a Integrated Management System (IMS) using the Annex SL Framework. With the right design the following standards can also be included: The General Pharmaceutical Council’s Standards for pharmacy professionals May 2017 and The Royal College of Radiologists’ Standards. Oth…Read more
-
I learnt this week that ISO15189 Quality and Competence in Medical Laboratories is not a classed as a management standard by ISO so doesn’t comply with Annex SL nor are there any plans for it to do so. However, it is based on ISO9001 and ISO17025 which apparently are management systems. All feels a bit odd.
Nigel
-
- Load More
