Lisa Maynard
Improvement Adviser
Care Inspectorate
Scotland
Member's groups
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Improving Joy in Work
The purpose of this Special Interest Group is to provide a learning forum to bring together those interested in Joy in Work.
Experts, complete novices, and everyone in between, is welcome to join this group so […]
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Quality Improvement in Care Homes
Are you interested in quality improvement in care homes?
Hi! My name’s Andrea and I work at the Health Innovation Network South London. We support local health and social care organisations to speed up the […]
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Better Conversations with Clean Language
This group is for people who have an interest in improving the quality of conversations in healthcare. When we have better conversations, we improve mutual understanding and people feel more understood. So, with better conversations we are likely to have better outcomes, fewer mistakes, and greater sense of wellbeing. Our shared curiosity is around how we can use the deceptively-simple Clean Language approach to improve conversations, enhance understanding and enable better healthcare. -
Measurement for Improvement
Are you interested in how we can make the best use of data to inform decision-making and take appropriate action? Are you frustrated that two point comparisons and RAG reports continue to dominate much of the […]
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Culture of Continuous Improvement
In the NHS, Quality Improvement methodology is the most common vehicle for embedding systematic continuous improvement and most frequently shows up as a team of experts supporting clinically-focused, smaller-scale […]
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Quality Improvement and the wellbeing of the workforce
People who work in health and social care systems and organisations matter too, they only have so much energy. What good practice tools, resources and ideas can we share to help those working in health and social care know, they are cared about and their wellbeing matters too? -
Applying behavioural insights in healthcare
The latest insights from behavioural science help us better understand all of the factors that influence people’s behaviour – that’s patients and the public as well as healthcare staff. This helps us create more […]
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Psychology for Improvement
A fundamental principle of improvement science is to understand & influence human behaviour (Dr William Deming). Indeed, an understanding of the psychological factors underpinning human behaviour makes up one […]