Lisa Maynard

Improvement Adviser

Care Inspectorate

Scotland

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Member's groups

  • Measurement for Improvement

    Are you interested in how we can make the best use of data to inform decision-making and take appropriate action?  Are you frustrated that two point comparisons and RAG reports continue to dominate much of the […]

  • Quality Improvement and the wellbeing of the workforce

    People who work in health and social care systems and organisations matter too, they only have so much energy. What good practice tools, resources and ideas can we share to help those working in health and social care know, they are cared about and their wellbeing matters too?

  • Better Conversations with Clean Language

    This group is for people who have an interest in improving the quality of conversations in healthcare. When we have better conversations, we improve mutual understanding and people feel more understood. So, with better conversations we are likely to have better outcomes, fewer mistakes, and greater sense of wellbeing. Our shared curiosity is around how we can use the deceptively-simple Clean Language approach to improve conversations, enhance understanding and enable better healthcare.

  • Improving Joy in Work

    The purpose of this Special Interest Group is to provide a learning forum to bring together those interested in Joy in Work.

    Experts, complete novices, and everyone in between, is welcome to join this group so […]

  • Applying behavioural insights in healthcare

    The latest insights from behavioural science help us better understand all of the factors that influence people’s behaviour – that’s patients and the public as well as healthcare staff. This helps us create more […]

  • Psychology for Improvement

    A fundamental principle of improvement science is to understand & influence human behaviour (Dr William Deming). Indeed, an understanding of the psychological factors underpinning human behaviour makes up one […]