Joy Furnival

Head of Strategic Insight, independent consultant, and Honorary Lecturer

CQC, & Alliance Manchester Business School

England - Greater ManchesterEngland - North East and North CumbriaEngland - North West CoastEngland - nationalInternational

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  • Profile picture of Iain Smith

    Iain Smith and Profile picture of Penny PereiraPenny Pereira are now friends 3 months, 4 weeks ago

  • Profile picture of Iain Smith

    Iain Smith posted an update in the group Coaching Improvement 6 months ago

    Building lean improvement skills at scale: an evaluation of a massive open online course in the English NHS.

    Hi All. This new paper evaluates the Lean Fundamentals massive open online course (MOOC) that I designed and delivered for NHS England. The evaluation covers all levels of the Kirkpatrick framework including examples of impact and overall…Read more

  • Profile picture of Iain Smith

    Iain Smith posted an update in the group Evaluation 6 months ago

    Building lean improvement skills at scale: an evaluation of a massive open online course in the English NHS.

    Hi All. This new paper evaluates the Lean Fundamentals massive open online course (MOOC) that I designed and delivered for NHS England. The evaluation covers all levels of the Kirkpatrick framework including examples of impact and overall…Read more

  • Profile picture of Iain Smith

    Iain Smith posted an update in the group Delivering Virtual Training (#ConnectingImprovers) 6 months ago

    Building lean improvement skills at scale: an evaluation of a massive open online course in the English NHS.

    Hi All. This new paper evaluates the Lean Fundamentals massive open online course (MOOC) that I designed and delivered for NHS England. The evaluation covers all levels of the Kirkpatrick framework including examples of impact and overall…Read more

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    Iain Smith posted an update in the group Lean Healthcare 6 months ago

    Building lean improvement skills at scale: an evaluation of a massive open online course in the English NHS.

    This new paper evaluates the Lean Fundamentals massive open online course (MOOC) that I designed and delivered for NHS England. The evaluation covers all levels of the Kirkpatrick framework including examples of impact and overall…Read more

    • Profile picture of Matthew Mezey
      Matthew Mezey replied 6 months ago

      Hi @iainsmith – thanks for sharing, looks great. I’d actually just printed a copy to have a read, before I saw your post.

      Great to see that 511 project improvement reports emerged from this Lean course (MOOC). Fascinating findings on ROI too.

      I wonder how this all potentially feeds in the NHS IMPACT single shared approach to improvement?

      If…Read more

  • Profile picture of Denise Thiruchelvam

    Denise Thiruchelvam's profile was updated 6 months ago

  • Profile picture of Clare Fountain

    Clare Fountain joined the group Improvement Culture Club 6 months, 3 weeks ago

  • Profile picture of Aklak Choudhury

    Aklak Choudhury joined the group Improvement Culture Club 7 months ago

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