Skip to content

Esther Dickinson

Senior Quality Improvement Lead

NHS Highland

Image of 'Esther Dickinson

Member's groups

  • Better Conversations with Clean Language

    This is a special interest group for people learning to use Clean Language for better conversations in healthcare. Clean Language is deceptively simple and very powerful. "It opens a door to a new way of thinking about how people's minds actually work. Clean Language questions help other people to explore their thinking and the metaphors which underpin it." Wendy Sullivan and Judy Rees in 'Clean Language: Revealing Metaphors and Opening Minds'
  • Quality Management in Healthcare

    There is now a growing interest in Quality Management in healthcare.  This Special Interest Group will help those interested in learning about or implementing a Quality Management System (QMS).

    In Quality […]