Edel Galvin
Pathology Quality Manager
The Coombe Hospital
Ireland
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Thomas John Rose posted an update in the group Quality Management in Healthcare 5 months ago
How could PSIRF and a QMS work together? Could there by synergy between the two? Please post your thoughts.
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Jonathan Baker joined the group Quality Management in Healthcare 5 months ago
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Thomas John Rose posted an update in the group Quality Management in Healthcare 5 months ago
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Alf Theodorou joined the group Quality Management in Healthcare 5 months, 1 week ago
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Thomas John Rose posted an update in the group Quality Management in Healthcare 5 months, 1 week ago
NHS England is currently seeking views on whether the existing Never Events Framework remains an effective mechanism to drive patient safety improvement.
Join in the discussion – Webinar Wed 1st May 17:00 – 18:30 BST
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Thomas John Rose posted an update in the group Quality Management in Healthcare 5 months, 2 weeks ago
Do you know the difference between the two types of Quality Improvement (QI) and the difference between Quality Improvement (QI) and Continuous Improvement (CI)? Please reply with a yes or no to each question.
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Yes
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Thanks. I’ll just wait a bit to see if any of the other 217 members if the SIG reply then I’ll respond.
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To us, QI and CI are interchangeable so interesting to understand the difference. Not sure I was aware there were only two types of QI – although there are many different methods.
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I have found that it is common to see these terms used interchangeably in the NHS. I have also found it helpful to differentiate them, as it is often assumed that if you are using QI then you are doing CI, but that isn’t usually the case. CI requires a systematic approach to using QI methods as part of normal operational management, alongside…Read more
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I’ll let the questions run a bit longer and then I’ll explain the differences. QI and CI are most certainly very different.
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the difference between the two types of Quality Improvement (QI)? – NO – is there more than one?
the difference between Quality Improvement (QI) and Continuous Improvement (CI)? – in a way, QI is done just before every audit visit. CI is never finished.
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Thanks for your relies so far. Only another 214 members to reply!
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Great question – but not sure this is a yes/no question. In health there are so many projects on the go, with little control around methods and tools, with many clinicians taking on change projects without the support/expertise of project managers. Many tools may be useful in project planning and control, and common to QI, CI and service…Read more
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I think it’s a No but great answer with loads of points to address later. Thanks.
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No, but am very interested to understand the difference. My organisation is perhaps moving from QI to CI and a google search did not tell me much, but I found this Warwick Business School paper useful that *I think* tries to describe the differences (does this meet your definition?)…Read more
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I have a lot to say in reply to your great comment Nancy. I’ll wait to see if there are any more comments then reply to them all. Thanks.
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Thomas John Rose posted an update in the group Quality Management in Healthcare 5 months, 2 weeks ago
Do you know the difference between Quality Assurance, Quality Planning, Quality Control and Quality Improvement?
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Yes to all of those.
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Is that as defined by Juran or is it the NHS versions?
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NHS (Pathology), but probably not far off Juran – Quality Control is the check that our systems work as expected (Internal Quality Control e.g. statistical control charts) and will produce the correct results. Quality Assurance is the evaluation of our results to check that they met our expectations (we use the term External Quality Assurance or…Read more
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Thanks Lesley. Yes – not far off Juran. I’ll post outlining the differences when the remaining 217 SIG members have had a chance to respond to my post above. I’ve added a link so that members can see the standards/regulations that Pathology have to meet, not a easy task!…Read more
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Abigail Peck joined the group Quality Management in Healthcare 5 months, 2 weeks ago
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Great question. There is definitely a potential for these to work together!
PSIRF is all about getting away from an approach to incident management that emphasises investigating and responding to every incident but instead focusing on whether we are learning anything from incidents and thinking about tackling common issues in a more systematic…Read more
We haven’t managed to align them yet Jem! Working on using a QI approach to implement PSIRF as well as a QI approach to improve performance on harm prevention. We are in the early stages but I think having the QMS framework within the larger plan makes sense- something for us to work on. I think there is an opportunity to learn from aligning…Read more
We’re pulled together a whole series of standards together into one framework, which we are piloting. Will keep you posted on how we get on
Jit – from what I have seen of your framework for quality standards, (thanks for the sneak peek) it is a fantastic bit of work. I can’t wait to see it in full one day (if possible)? I’m sure there will be many of us seeking to learn and benefit from your brilliant hard work!
As always Jem you are too kind. Once I have some degree of confidence that it’s improving outcomes I may use of the QMS forum that you so eloquently chair to showcase the framework in more detail and facilitate a wider discussion as to its application and how we may improve it.