Dinesh Perera, PCQI
Clinical Auditor
Capita Plc
England - West Midlands
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Thomas John Rose posted an update in the group Quality Management in Healthcare 5 days, 17 hours ago
How could PSIRF and a QMS work together? Could there by synergy between the two? Please post your thoughts.
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Great question. There is definitely a potential for these to work together!
PSIRF is all about getting away from an approach to incident management that emphasises investigating and responding to every incident but instead focusing on whether we are learning anything from incidents and thinking about tackling common issues in a more systematic…Read more-
We haven’t managed to align them yet Jem! Working on using a QI approach to implement PSIRF as well as a QI approach to improve performance on harm prevention. We are in the early stages but I think having the QMS framework within the larger plan makes sense- something for us to work on. I think there is an opportunity to learn from aligning…Read more
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We’re pulled together a whole series of standards together into one framework, which we are piloting. Will keep you posted on how we get on
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Jit – from what I have seen of your framework for quality standards, (thanks for the sneak peek) it is a fantastic bit of work. I can’t wait to see it in full one day (if possible)? I’m sure there will be many of us seeking to learn and benefit from your brilliant hard work!
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As always Jem you are too kind. Once I have some degree of confidence that it’s improving outcomes I may use of the QMS forum that you so eloquently chair to showcase the framework in more detail and facilitate a wider discussion as to its application and how we may improve it.
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Thomas John Rose posted an update in the group PSIRF – Patient Safety Incident Response Framework 5 days, 17 hours ago
How could PSIRF and a QMS work together? Could there by synergy between the two? Please post your thoughts.
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Thomas John Rose posted an update in the group Quality Management in Healthcare 6 days, 17 hours ago
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Thomas John Rose posted an update in the group Quality Management in Healthcare 1 week, 3 days ago
NHS England is currently seeking views on whether the existing Never Events Framework remains an effective mechanism to drive patient safety improvement.
Join in the discussion – Webinar Wed 1st May 17:00 – 18:30 BST
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Thomas John Rose posted an update in the group Service Design 1 week, 3 days ago
NHS England is currently seeking views on whether the existing Never Events Framework remains an effective mechanism to drive patient safety improvement.
Join in the discussion – Webinar Wed 1st May 17:00 – 18:30 BST
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Thomas John Rose posted an update in the group Culture of Continuous Improvement 1 week, 3 days ago
NHS England is currently seeking views on whether the existing Never Events Framework remains an effective mechanism to drive patient safety improvement.
Join in the discussion – Webinar Wed 1st May 17:00 – 18:30 BST
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Thomas John Rose posted an update in the group Philosophy and ethics for health care improvement 1 week, 4 days ago
Did anyone read my comments on the ‘Keeping scepticism alive in health care improvement’ blog? I think that a really interesting and valuable (particularly in terms of ‘quality’) discussion regarding the difference between service (product) and process. In addition to these two aspects there is the input from the clinician. These three…Read more
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In terms of service VS process, I’d say in the NHS we operationally tend to think about all at the same time, the processes needed to deliver the care, the clinical decision points and the actual care, both for individual patients and as a system serving many patients. We do also look at just the experience of patients as ‘touchpoints’ often…Read more
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As you stated above ‘in the NHS we operationally tend to think about all at the same time’, as a result there are NO good examples from the NHS that explain why I think the NHS would benefit from dissecting these further. But – after almost 50 years as an active member of the UKs Chartered Quality Institute (CQI) and a number of years as a Fellow…Read more
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It was a very good debate and I support Option 2. PSIRF can do a better job. I do think that ‘process’ is what will make the difference. Process Management that is!