Cordelia Smith
Quality Improvement Manager
Care Quality Commission
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Cath Turner posted an update in the group Coaching Improvement 6 days ago
We’re thrilled to invite you to the launch of the Quality Coach Development Programme (QCDP) Community of Practice (CoP)!
This community connects QCDP trainers and programme leads to improve delivery, build skills, and boost confidence and enjoyment.
If you’re using or planning to use QCDP training, this is for you!
Join our first…Read more
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Thomas John Rose posted an update in the group Quality Management in Healthcare 1 week, 1 day ago
What about SPC? did you know that there are some pre-requisites for its effective use? If your answer is ‘yes’ please list them in a reply.
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Hi Tom,
Many Trusts have adopted SPC at the Board level (~80%), and the Making Data Count team trained 40,000+ people if I remember the numbers correctly. There are thousands who have converted to using it. While it isn’t widely spread at all levels, it’s definitely the right direction when we discussed with MDC earlier today.
Have a look at thi…Read more
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Thanks Isabel. I’ve had a look. Have you a view on the pre-requisites?
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I’ve asked a friend of mine, ChatGTP, three questions:
1. Is SPC suitable for use in healthcare?
2. What are the requirements for SPC to be effective? and
3. Are these pre-requisites adhered to for healthcare processes?I got some interesting answers; I do take ChatGPT’s views with a pinch of salt never-the-less they are broadly in agreement…Read more
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Hi Tom,
SPC is definitely suitable, but the challenge lies in raising awareness. As the saying goes, we don’t know what we don’t know, which is exactly why the MDC program exists.
The question is, how can we spread the word using language that resonates with those we need to convert? Thinking about the diffusion of innovation, building a mov…Read more
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Certainly good stuff Isabel but they miss the point. The point is that a pre-requisite to good Data Collection is Process Management. A pre-requisite to Process Management is Process Documentation and ‘performance in the Process. A pre-requisite to Process Documentation is understanding Process and System. The NHS do none of that.
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John Rasquinha joined the group Quality Management in Healthcare 1 week, 2 days ago
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Craig White joined the group Applying behavioural insights in healthcare 1 week, 3 days ago
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Craig White joined the group QI Communications 1 week, 3 days ago
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Craig White joined the group Culture of Continuous Improvement 1 week, 3 days ago
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Craig White joined the group Quality Management in Healthcare 1 week, 3 days ago
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Joriam Ramos posted an update in the group Improvement Culture Club 1 week, 4 days ago
Can a story shape national health policy? Yes, it can.
📆 Nov 21st, register here
Join us for an insightful session where Lesley Goodburn, Head of Public Involvement and Engagement at the National Institute for Health and Care Excellence, delves into the power of personal narratives in health policy-making.
Through real examples, Lesley will…Read more
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