Chris Thomas
Service User
England - East Midlands
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Thomas John Rose edited the document Questions/Answers from webinar chat – 19th March 2024 in the group Quality Management in Healthcare 1 month, 3 weeks ago
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Thomas John Rose created the document Questions/Answers from 21st November webinar chat. 19th March 2024 in the group Quality Management in Healthcare 1 month, 3 weeks ago
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Thomas John Rose posted an update in the group Quality Management in Healthcare 2 months ago
From NHS Impact self assessment:
Management system
A structured, systemic and measurable approach for a whole organisation to link goals to strategy to action, in the long, mid and short-term; as follows:Develop goals derived the organisations vision, mission and purpose, develop strategy from those goals, and prioritise actions.
Describe the…Read more -
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Thomas John Rose posted an update in the group Quality Management in Healthcare 2 months ago
A proper QMS is a management system that enables front line staff (FLS) to be able to manage their work processes to the standard. This is how you ensure that patients receive the required ‘quality’ of care.
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Thomas John Rose posted an update in the group Quality Management in Healthcare 2 months ago
There is some confusion in the NHS. A Quality Management System is a system that manages quality. It’s not quality and it’s not QI, it’s a Management System! It’s not a fancy diagram that includes Quality Planning, Quality Control and Quality Improvement – it’s a management system. To manage quality individuals need to manage their day-to-day…Read more
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There certainly is. For many years people contracted Quality Management System to ‘Quality System’ (likely still do) it should always have been ‘Management System’. Yes, we can try to improve matters by incorporating control of Quality Planning, Quality Control and Quality Improvement processes into the system to make them business as usual, but…Read more
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Thanks Ian. I do agree that some simple, ‘every day’ processes do not need to be documented – thanks for pointing that out.
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Also Ian I see this style of mapping and documenting processes as a forerunner to modelling and documenting processes for IT developments. Once the processes have improved and matured IT developers will have a much better understanding if the process with much reduced variation.
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The ISO standard we work to in Pathology (ISO 15189:2022) has had a shift of wording from ‘Quality Management System’ to ‘Management System’ so probably a welcome change.
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The new standard has been designed to work alongside ISO 15189:2022. It’s the ‘management system’ that is important and it’s that that is often missing or ineffective. Both standards have the same management system elements/clauses. This will be a great help if the new standard is used in healthcare generally. Thanks for you comment.
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Helen Tucker posted an update in the group Community Hospitals SIG: sharing good practice 2 months, 1 week ago
Community Hospital Innovation – Q Exchange Proposal
Co-designing an Integrated MIIU Service to Improve Patient Experience
A Community Hospital SIG member, Jo Posnette, has put a proposal for a new collaboration between the community, Ambulance service, Local Charity and local providers to create a MIIU at Rye community hospital. This model…Read more
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I think it’s worth reposting in the Ambulance Services SIG too 🙂
https://q.health.org.uk/community/groups/ambulance-services-and-qi/
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Thomas John Rose posted an update in the group Quality Management in Healthcare 2 months, 1 week ago
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Please post comments on the webinar and/or my responses to the chat chat.