April Masson (she/her)
Portfolio Lead for Primary Care
Healthcare Improvement Scotland
Scotland
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Maimie Thompson and April Masson are now friends 1 year, 6 months ago
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April Masson posted a new activity comment 1 year, 6 months ago
Thanks Gregory, that would be great- will DM or email you.
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April Masson posted an update in the group Primary Care 1 year, 6 months ago
Hi everyone, I am new here. I am the portfolio lead for primary care at Healthcare Improvement Scotland. I started in May. We have just pivoted our primary care improvement programme to focus on supporting practices around access issues. We will be working with up to 40 GP practices at a time in 7 week sprints using a QI approach. I would really…Read more
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I’d be happy to help a bit with this. I haven’t much formal research to point to, but anecdotally have have done some fairly significant appointment transformation work in a few practices to date. I’ve introduced things like demand-mapped walk-in clinics on certain days, to support more prebookable appointments on other days, introduction of…Read more
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Thanks Gregory, that would be great- will DM or email you.
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Hi April
I have a few ideas about c)– My colleague and I shared a summary of evidence on video consultations pre-pandemic https://www.health.org.uk/news-and-comment/blogs/building-the-evidence-base-on-video-consultations
– My colleagues in the Health Foundation have done some brilliant analysis of access to general practice using digital and…Read more -
Hi April
I’m the Improvement Lead in the Near Me Programme. Would it be helpful to DM me to arrange a chat with myself and colleagues involved in Primary Care? We’ve recently completed a deep dive in to understand the processes adopted by practices who are high user of video consulting.-
Hi Rosie and Maimie,
I’m an Improvement Advisor working with April and picking up this thread while she’s away. I’m also working with you, Rosie, on the Primary Care Resilience Webinar 10 on greener primary care. I’m unfortunately also away next week so I will contact you to see how we can arrange to meet up and learn from you for WB 24 October. thanks!
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Hi April
I work with Rosie. We have also been collating any research, evaluation, and surveys looking into appointment types across the UK. Happy to share. It would be good to chat to Rosie and we can see how we can hopefully assist. -
Hi April!! – we now have a steady stream of quality improvement projects being undertaken in scottish primary care practices by medical students. Some of them are related to the issues and topics you highlight. One student had their work on using virtual consultations for dermatology published earlier this year.…Read more
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Hi Heather,
I am an Improvement Advisor working with April and picking up this thread while she is away. I’ll email you for connecting with your colleagues on any work done on pre-booked appointments and other primary care improvement work. Thanks!
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Hi April
You might be interested in what we are doing with community pharmacy in Scotland as well as the work with HIS on rheumatology. See Laura McIver at HIS or contact me.
Cheers
Euan-
Hi Euan,
Many thanks for this. I will contact Laura and will get back to you if we need further information.
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I wanted to thank everyone for your super helpful advice and signposting!! I am rushing about trying to get everything tidied up for going on holiday- long awaited 3 weeks visiting family in the US I havent seen since 2019. I am going to pass all this information on to one of my team members who will most likely be in touch. Thanks again. April
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April Masson's profile was updated 1 year, 7 months ago
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April Masson joined the group Primary Care 1 year, 7 months ago
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this research might not happen fast enough for your plans (just started), but you might be interested in our project… https://www.phc.ox.ac.uk/research/health-experiences/gp-sus-whatever-happened-to-all-those-attempts-to-change-access-to-general-practice
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Hi Catherine,
This is great. many thanks for sharing this article. I work with April and picking up on this thread while she’s away.
I will get back to you if I have further questions.
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April Masson joined the group QI Communications 2 years, 9 months ago
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Karen Hedge and April Masson are now friends 2 years, 9 months ago
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Ciara Robertson and April Masson are now friends 2 years, 9 months ago
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