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Toolkit or Method

How-to guide: Measuring and improving your engagement with staff in major change

This how-to guide will help you to understand the 10 principles that underpin how you engage staff well in change and provides flexible tools that you can use to measure engagement.

This resource provides you with: 

  • 10 collaboratively developed principles for how to engage staff well in major change.
  • Guidance on the key considerations underpinning a good measurement approach.
  • A collaboratively developed survey of staff tool.
  • A collaboratively developed planning and reflection tool.
  • Guidance on moving from data to analysis and action.
  • Equity, diversity and inclusion (EDI) considerations when measuring engagement in change.
  • An insight report with greater detail on the project, methodology and findings.

Who is this resource for? 

This guide is designed to support anyone responsible for understanding, measuring, and improving major change across health and care.

How has it been developed? 

Developed by Q, working with Thiscovery – an online platform for collaboration, innovation and improvement – the guide has been co-created with more than 300 people working across the health and care sector; a wide range of people who saw the importance of sharing their experiences to support us to collectively improve our approaches to major change.

Our insight report gives greater detail on the project, its methodology and our findings.

How should it be used? 

The resources will help you to understand the 10 principles that underpin how you engage staff well in change and provide flexible tools that you can use to measure engagement in the major change projects you’re delivering. Refer to the how-to guide for wider information on the generation of the tools, how to use them and supporting content on topics that research participants found valuable.

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