From Quality Management Systems to Joy in Work, Joriam Ramos shares some highlights from across Q’s Special Interest Groups and invites you to read, watch and get involved.

Pete Donnelly, Founder and Managing Director at the Wheelchair Skills College, shares his improvement journey and invites you to join the Third sector Special Interest Group.

Following on from last year’s webinar and blog on Designing a Quality Management System for the NHS, Dr Tom Rose takes a closer look at the Juran Trilogy, its definition of quality and how it can be applied to a healthcare Quality Management System.

Critics of Safety-II point to a lack of evidence of its ability to fulfil its promise. Are they right? Mark Sujan and Q member Simon Gill joined over 100 participants at a recent Q webinar to consider these views and debate ways of moving Safety-II from the conceptual to the practical. 

Henry Cann, from our Evaluation and Insight team, reflects on why members came to recent Q events, what you got out of attending and what this suggests you want from future events and Q more widely. He also invites your thoughts.

We struggle in health care to confront what happens in improvement when things don’t go as planned. Words like 'failure' fill us with fear even though we know that improvement is as much about challenges as successes. Hesham Abdalla shares some new ways of looking at these challenges.

Q member Mirek Skrypak chaired a webinar with Dr Tom Rose to explore how a Quality Management System (QMS) might be introduced in an NHS trust. An expert panel presented a range of views and practical tools on how to do this. Below, Dr Rose offers highlights of the session.

In celebration of World Kindness Day, Hesham Abdallah shares a story about how giving one hour of time to a timebank can be the start of an endless chain of collective kindness and support across our network of health and social care professionals

Sophia Mody reflects on how setting up a Community of Practice at her trust has helped to cultivate social spaces that are both welcoming and empowering for neurodiverse staff members and patients.

Q’s Strategy and Development Lead, Darren Wright reflects on two sessions at the Q community online event looking at the role of improvement in waiting time reductions.