Special Interest Group
Quality Management in Healthcare
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Latest group activity
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Thomas John Rose posted an update 1 month, 2 weeks ago
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Thomas John Rose posted an update 1 month, 3 weeks ago
What should a Quality Management System (QMS) in the NHS look like? Well for sure it should include Patient Safety and Human Factors review. Have a look at what I think: https://catmalvern.co.uk/Lectures/ManagementSystems/Index.html
I’ve added the missing links. I’ll continue to add/improve detail.
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Thomas John Rose posted an update 1 month, 3 weeks ago
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Click to enlarge diagram. The application of the Juran trilogy as Juran intended!
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Chloe Ellis joined 1 month, 3 weeks ago
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Maria Dorthea Skov created the document Q&A from Getting to grips with QMS webinar 1 month, 3 weeks ago
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Matthew Hill posted an update 1 month, 3 weeks ago
Quality Management Systems: resources to help you get started
Hi all, I wanted to share the Q website page we recently developed – in case you haven’t seen it. This collates a wide range of links and materials from Q’s work so far, Q’s country partners, ISO, IHI and many others. It is structured around the Juran trilogy and takes a broad view…Read more
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Thomas John Rose created the document Quality Improvement vs Continual Improvement 1 month, 3 weeks ago
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Thomas John Rose posted an update 1 month, 3 weeks ago
Take note. Read Juran’s Quality Handbook for confirmation!
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You said:
quality improvement vs continual improvement
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Quality Improvement and Continual Improvement are both critical ……….To continue see document in Documents folder. -
Thomas John Rose posted an update 1 month, 4 weeks ago
Some starters for you QMS design
1. Clinically lead.
2. Service user focus.
3. All documentation in digital format.
4. All data collection to be digital and in a suitable format for AI applications (PAD).
5. All process reviews will include Human Factors analysis and risk assessment.
6. Designed using Systems Thinking.
7. Integrated with IT Systems. -
Thomas John Rose posted an update 1 month, 4 weeks ago
I’m currently assisting an NHS Trust to design and implement a QMS to the requirements of BS ISO 7101:2023. Although I have done this previously to the requirements of BS EN ISO 9001 this is a first for me in healthcare. Taking logical steps is important and testing each stage of the design in practice will save time later on in the project.…Read more
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I’ve been meaning to ask you if this is something you would be interested in doing at my Trust as we are about to start the process from scratch. Guess i’ve missed that boat now?
Will you be chronicling the journey?
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Hi Matt – your point about ‘chronicling the journey’ make me wonder who is currently out there who is taking a real ‘Working out Loud’ approach to their QMS journey: sharing next steps, asking for help with challanges etc in a public and connected way.
Have you spotted anyone?
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Matt, send an email and we can arrange for a chat about your Trust. t.rose.1@bham.ac.uk
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Matthew, will the current Q research contract into QMS in healthcare not provide some answers for your questions?
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Thank you @thomasjohnrose email sent, speak soon
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Not seen anything personally – i’m happy to be a canary for this, but really want some experienced team members before i set off on the journey
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Petra Bee joined 1 month, 4 weeks ago
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Thomas John Rose posted an update 2 months ago
If your interested in a real QMS have a look at https://www.bsigroup.com/en-GB/insights-and-media/insights/blogs/addressing-the-need-for-high-quality-healthcare-globally-with-iso-7101/
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About this group
There is now a growing interest in Quality Management in healthcare. This Special Interest Group will help those interested in learning about or implementing a Quality Management System (QMS).
In Quality Management there is a great deal of emphasis on:
- Documenting how work gets done (the steps that comprise the process).
- Examining the flow of work between people or workstations.
- Giving people the knowledge and methods they need to constantly improve that work.
There are a lot of different process improvement methods but almost all of them serve one of two purposes:
- To eliminate variation in quality and speed (a major source of error).
- To improve process flow and speed.
The majority of process improvement work should fall into one of those two categories.
This SIG is convened by Tom Rose.
