Will is Director of Improvement at the Health Foundation, responsible for its strategy for supporting health and care improvement. Will’s role involves oversight of initiatives such as Q, THIS Institute, the Flow Coaching Academy, and the BMJ series on quality improvement, as well as the Foundation’s funding programmes in testing and demonstrating novel approaches to improvement, and its work to synthesise and share learning arising from the portfolio.

Will was previously Forum Director for the World Innovation Summit for Health, and Operational Director at the Centre for Health Policy in the Institute of Global Health Innovation at Imperial College London, where he is an honorary research fellow. Prior to this, Will was the Head of Operations for Women’s and Children’s services at St. Mary’s Hospital and Queen Charlotte and Chelsea Hospitals, where he also undertook GenerationQ, a postgraduate fellowship in leadership and quality improvement in healthcare.