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Justine Smith

Continuous Improvement Lead

Clinical Research Network North East and North Cumbria

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Member's groups

  • Complexity Approaches to support Quality Improvement

    This group will consider the impact of emerging theories around complex systems – such as complex responsive processes, Dialogic OD and systems thinking – on how we approach quality improvement. It will also foc […]

  • Making use of patient experience

    Do we over-measure patient experience? Are we helped by the Friends and Family Test, CQC patient surveys, NHS Choices star ratings, Patient Opinion snapshot comments, local Healthwatch reports, Trust and CCG […]

  • Lean Healthcare

    Lean continues to become increasingly popular in health. This group will exchange information on current thinking and discuss ideas on the application and adaption of Lean thinking to the health care sector. Join […]

  • Improvement Research Network

    The purpose of this community is to bridge the gap between academics involved in the fields of improvement and implementation science and improvement practitioners.  The SIG will create a forum that enables […]