Dahrlene Tough

Consultant Paramedic / Team Lead

Scottish Ambulance Service / Scottish Government

Scotland

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Member's groups

  • Allied Health Professions in Quality Improvement

    We are hoping to raise the curiosity and profile of AHPs in Quality Improvement. We are looking for the inquisitive, the enthusiast and the improvement gurus to share the possibilities and experiences of quality […]

  • Process Visualisation in the NHS

    This SIG will look at identifying and documenting, in flow chart format, process management in the NHS, both clinical and administrative processes are addressed. The structure of the Process Visualization set will […]

  • Evaluation

    Appropriate good quality evaluation is essential component of quality improvement. This group has been set up to link members who have experience, expertise and an interest in the evaluation of quality improvement. […]

  • Measurement for Improvement

    Are you interested in how we can make the best use of data to inform decision-making and take appropriate action?  Are you frustrated that two point comparisons and RAG reports continue to dominate much of the […]

  • Making use of patient experience

    Do we over-measure patient experience? Are we helped by the Friends and Family Test, CQC patient surveys, NHS Choices star ratings, Patient Opinion snapshot comments, local Healthwatch reports, Trust and CCG […]

  • Primary Care

    This group is open to anyone working in or interested in primary care. It is convened by Rammya Mathew, who is a London based GP with an interest in quality improvement. This group is a learning space – it’s not […]

  • Clinical Audit in Quality Improvement

    This SIG will look at best practice in national clinical audit, and how to ensure clinical audit is used as an effective part of quality improvement both nationally and locally.

  • Reimagining Health and Care

    Reinventing Organisations, Buurtzorg, beyond new public management, Laloux, beyond budgeting, deliberately developmental, Clare Graves, brave new work, complexity, building communities, leadership for complex and chaotic times. What happens when you apply this in health and care? Join us and to share your learning and build new practice.

  • Urgent and Emergency Care

    The importance of keeping the front door of acute services open, flowing and safe for patients has never been greater. With a relentless increase in numbers attending ED, OOH services at breaking point in the […]

  • Ambulance Services and QI

    Leading on quality improvement initiatives and developing quality improvement capability across pre-hospital care requires different approaches to other types of quality improvement. This group offers a space to […]

  • Improving Improvement (Q Exchange project)

    The purpose of this SIG is to provide an online space for the discussion, exploration and development of the Q Exchange project Improving Improvement.

    The project seeks to co-design and develop resources for Q […]