Chloe Ellis
Improvement and Innovation Project Manager
Torbay and South Devon NHS Foundation Trust
England - South West
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Hilda Campbell MBE posted an update in the group Quality Improvement and the wellbeing of the workforce 1 week, 2 days ago
World mental health day, mental health in the workplace
We all have an opportunity to model the importance of selfcare for our mental wellbeing, there are so many ways e.g. sharing ideas on selfcare to help reduce the impact of compassion fatigue https://www.copescotland.com/blog/compassion-fatigue-and-selfcare Also be mindful of the impact of…Read more
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Thomas John Rose posted an update in the group Quality Management in Healthcare 1 week, 3 days ago
We heard that ‘healthcare systems have become increasingly exploited and industrialised and that the system pursues standardization’. This is not about our NHS, it’s about American healthcare and is from America. Please don’t be mislead! This is not the case in the NHS. QMS may have been first used in industry but it is equally valid in…Read more
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Hi Tom, I think in the Q Event session on Community Appointment Days, when criticism of ‘industrialised’ medicine was mentioned, it wasn’t aimed at Quality Management as you seem to be thinking it might.
It was about their novel approach that is strengths-based, includes a ‘what matters to you’ conversation, includes community supports, not just…Read more
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The term ‘industrialised’ may not refer directly to quality management but I’m sure it’s a picture that will be formed in peoples’ minds. The passage refers to healthcare systems and not just medicine. Funnily enough the original passage goes on to talk about the Healthcare Industry, a bit of a contradiction I thought.
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Which organisation actually does the certification – eg of that Mexican hospital? Or do orgs self-certify somehow?
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Organisations can’t claim certification to the standard in the UK unless they have been audited by an authorised organisation like LRQA. I’m not sure that any of the UKs external auditing companies have been authorised to assess for BS ISO 7101:2023 yet. They will have to do a bit of work in preparation for that. Organisations can conduct their…Read more
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michelehall joined the group Quality Improvement and the wellbeing of the workforce 1 week, 4 days ago
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Thomas John Rose posted an update in the group Quality Management in Healthcare 1 week, 4 days ago
Join me for my next webinar: https://www.quality.org/events/2024/quality-management-system-design-healthcare-and-nhs?_gl=1*13odx64*_up*MQ..*_ga*MTY0MTQxOTU4Mi4xNzI4MzczOTg1*_ga_PHZCFXV417*MTcyODM3Mzk4NC4xLjEuMTcyODM3Mzk5MS4wLjAuMA..
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Hi Tom, in your Oct 30th webinar on ‘implementing a quality management system based on ISO 7101: 2023 in an NHS trust’, will you be sharing which NHS trust it was?
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No but you are welcome to join the webinar. I’ll be talking about healthcare generally and not about particular Trusts.
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Certainly sounds interesting, and I plan to come along. Will even read ISO 7101: 2023 by then!
The NHS trust in question presumably hasn’t sought actual certification – I think only one hospital so far has successfully done that (Hospital Puebla, Mexico).
If you ever come across any info about the difference it’s made at that hospital, I’d love…Read more
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Yes, certification only if it’s mandated. Much to expensive. The CQC could design their own version of an external audit but I’ll not hold my breath. Any off the shelf guide, like some of the noddy software solutions, will be a waste of money and time.
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Alan Gurbutt joined the group Quality Management in Healthcare 1 week, 4 days ago
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Thomas John Rose posted an update in the group Quality Management in Healthcare 2 weeks ago
Once you’ve got your QMS sorted you can have a go at GPM.
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Thomas John Rose posted an update in the group Quality Management in Healthcare 2 weeks ago
Another good read: https://aviationsafetyblog.asms-pro.com/blog/history-aviation-sms-programs?utm_content=310510698&utm_medium=social&utm_source=twitter&hss_channel=tw-148868484
Note: Structured, Documented and Process. Without this you DO NOT have a Management System!
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Thomas John Rose posted an update in the group Quality Management in Healthcare 2 weeks ago
Then have another look at my latest set of diagrams.
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