Affra Al Shamsi (She/Her)
Assistant Director of Transformation and Improvement
North West Anglia NHS Foundation Trust
England - EastEngland - East Midlands
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Thomas John Rose posted an update in the group Service Design 3 months, 1 week ago
During the webinar on the 15th July I will be talking about the design of integrated management systems and the evolution of an Internationally used management system model. I will be talking particularly about an integrated Quality and Patient Safety management system for healthcare using this model. It would be reprehensible for the NHS not to…Read more
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Thomas John Rose posted an update in the group Culture of Continuous Improvement 3 months, 2 weeks ago
Please note, CI is NOT the same as QI.
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Thomas John Rose posted an update in the group Quality Management in Healthcare 3 months, 2 weeks ago
What do you know about management systems, why they have evolved (rather improved over time) and what they have been designed to do? Are you interested in learning more? Please respond with a reply.
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Hi Tom I would be interest to hear and learn. Many thanks
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I’ll send a more detailed reply but have you seen this: https://q.health.org.uk/event/getting-to-grips-with-qms/
I’m away for a couple of days and will send more when I return.
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I’d very much like to know about the evolution of QMS and how we can facilitate (steer) the evolution optimally.
thanks Tom.
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Thomas John Rose posted an update in the group Philosophy and ethics for health care improvement 3 months, 3 weeks ago
Following on from my post of a month ago regarding the difference between service (product) and process and in addition to these two aspects there is the input from the clinician. I’ve thought a bit more about the ‘product’. Maybe there is a split between ‘healthcare’, the realisation process, and ‘treatment’ which is more aligned with the word…Read more
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What if the documented diagnosis, the treatment plan, the care plan, and the discharge summary are all ‘products’? Compiling/delivering each would be the realisation process may be. When it comes to Quality it’s important to differentiate.
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Thomas John Rose posted an update in the group Quality Management in Healthcare 4 months ago
The ISO standard management system
ISO 9001 provides the framework for a number of other ISO standards that follow the same basic management system principles, often referred to as the High-Level Structure (HLS). These standards can be integrated with each other, facilitating streamlined management of various aspects of an organization. These…Read more
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David Parker-Radford and
Krishna Nair are now friends 4 months ago -
Thomas John Rose posted an update in the group Quality Management in Healthcare 4 months ago
Interesting discussion on Radio 4’s Today programme this morning about Martha’s Law, error and cover-up in the NHS. It’s time to ‘face the facts’ NHS!
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Thomas John Rose posted an update in the group Philosophy and ethics for health care improvement 4 months ago
Interesting discussion on Radio 4’s Today programme this morning about Martha’s Law, error and cover-up in the NHS. It’s time to ‘face the facts’ NHS!
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Do you know if that discussion is accessible online, Tom? Sounds interesting!
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Today programme on Radio 4, 27th May. All about Martha’s Law. Here is a link but you may have to sign in. It was good. https://www.bbc.co.uk/sounds/play/m001zly9
via BBC Sounds online.
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