Use of video calling in NHS Scotland: 1999 – 2023

This report provides an overview of the use of video consultations within NHS Scotland from its early introduction in the late 90’s, through the development of patient facing solutions, to the introduction of Attend Anywhere / Near Me and expansion to Social Care, Housing and wider public services. It provides a factual account of the timelines and usage with the focus on the adoption and development of Near Me. While recognising the variation in uptake of Near Me, discussion on the reasons behind this is largely out of scope. Instead, the paper provides links to a sub-set of reports, publications, and other resources developed throughout the programme which provide policy context, insights, and analysis.

Scottish Centre for Telehealth (tec.scot)

For further information on  Technology Enabled Care | TEC Scotland and  Video Appointments (nearme.scot) or email nss.nearme@nhs.scot

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