A question asked on twitter – “Do you know of a PREM that captures experiences of waiting in healthcare?”

I have posted this in our regional SIG, but given this Q Lab, I thought it topical and someone here might have a recommendation or advice on something tried and tested. 

It’s currently a short answer yes, long answer no from me.

There are many. A quick search and I found these, with one I thought would crop up and didn’t- 

The Friends and Family Test (FFT): Originally used in the NHS, this survey asks patients if they would recommend the service to their friends and family and often includes questions about waiting times and experiences.
The Patient Experience Questionnaire (PEQ): This questionnaire covers various aspects of patient experience, including waiting times, communication, and satisfaction with the service.
The Patient Experience of Emotional Support (PEES): Focuses specifically on patient experiences of emotional support services, including aspects of the waiting process.
The Client Satisfaction Questionnaire (CSQ): While primarily focused on satisfaction with services, it often includes questions about wait times and overall experiences.
The Session Rating Scale (SRS) and Outcome Rating Scale (ORS): Although more focused on therapy sessions and outcomes, they may also gather information about wait times and experiences in the initial stages of therapy.
The Measure of Processes of Care (MPOC): While originally designed for pediatric services, it includes aspects related to waiting and access to care that might be applicable to psychological therapy services.

Does anyone use anything else ? Trying to look for a systematic review and validated PREMS brought back 86. https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7653683/#cit0016

Please let me know in the comments what you use or have used. 

Thanks

Andy