Hi Caroline,

You might need to ask about this when you’re talking to individuals face to face – people can be a bit reticent about coming forward in an online group where they don’t know people 😉

Is there anything that’s a particular challenge for AHPs at the moment, that is worth homing in on perhaps?

Another possibility might be to have a sort of clinic session, where one or two people bring their current challenge and get to be in the hot seat for a discussion about it – which would help generate ideas, new insights and learning together.

Hello,

we are trialling an ‘ideas exchange’ as part of our work in ECIST – basically the same as Matt suggested but we do it over zoom. Have 2-4 teams talk, 10 mins each talk about what they are doing and what their challenge is, and what they would like support with. They then help solve each others issues. We have an open licence so others can view and ask questions via the chat function. Its very early days and we are refining and will try to remember to share details of the next one so if people want to have a look at the format they can.

@leighforsyth @carolinepoole @matthewmezey
The ideas exchange idea sounds like a model we could try? This would hit all three themes from the Q event if people are able to join and observe, share and offer support?
Carrie

That certainly sounds like something that could work really well across Zoom. I guess you’d need to find the 2-4 teams with activity/challenges to share in advance.

It sounds like @leighforsyth has been running these team challenge consecutively. Another option is to split a Zoom into separate rooms and all work on the challenges concurrently! (You can pre-select who’s in each room in advance now, I see – rather than randomly assigning people).

Do make sure that anything you organise is added to Q’s calendar of future events – and that we tweet or retweet about it, a few times.

Matthew I love your enthusiasm! I can just about keep up with one zoom, once I can walk I will attempt to run!

Carrie – this is very much a work in progress!! Our experience so far has been positive, it just requires a little planning to get people happy to openly share their challenges and in the right headspace to do it openly. It does have to be topic specific so that’s the only real consideration.

Hi Leigh,

Actually, automatically dividing up a Zoom call into a bunch of little rooms is really easy 😉

I’m less sure about how to do the pre-assigning of people to rooms, but that sounds cool. You could set up a big zoom to divide into regions, for example. Or projects.

Btw, do you know any people who’d be interested in a Zoom about Buurtzorg-inspired proejcts in the UK? If so, please send them the link for this Zoom: https://q.health.org.uk/event/buurtzorg-in-the-uk-learnings-and-challenges-from-the-first-3-years-with-brendan-martin-zoom-video-phone-14-jan-12-30pm/

Hello,

I am not sure whether you have seen this or not?? https://improvement.nhs.uk/documents/1660/01-NHS107-Dosing_Document-010917_K_1.pdf it talks about how an organisation can build QI capability and touches on culture. The reference that might be really helpful is the Furnival et al this talks about the construct of capability which then may shed a bit more light on how this could be applicable to therapies. My experience is that too often the focus is on filling people up with knowledge to build capability and while important does not itself lead to increased QI capability. Its the wider aspects. I wrote this alongside Joy and if people are interested I could speak to Joy about the concept of QI capability – she is great to hear speak.

Hi Nazia. Have you looked at strategies used in other sectors to improve inter- and intra-departmental communications? One successful adaptation of decades-old platforms uses a Cloud-based web-app pseudo-anonymised system, https://www.workinconfidence.com/. WorkInConfidence is currently in-service with a number of Trusts, as well as social-care providers, and legal, financial and commercial organisations, and may encourage staff to raise issues that they wouldn’t normally feel comfortable reporting or disclosing.