Sulan Gingell
AD of Quality Improvement
Lewisham & Greenwich NHS Trust
England - London (South)
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Des Brown joined the group Coaching Improvement 3 days, 23 hours ago
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Keely joined the group Coaching Improvement 4 days, 21 hours ago
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Thomas John Rose posted an update in the group Quality Management in Healthcare 5 days, 14 hours ago
No news of of the publication of report on Quality Management Systems. See: https://q.health.org.uk/insight/quality-management-systems/
I’ve moved on from Quality Management Systems in the NHS so the report is no longer relevant to my work. I’m now concentrating on Integrated Management Systems now. Much more relevant for the NHS.
Do you know…Read more
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Hi Tom,
Thanks for your interest(?) in our report. We are expecting to publish in early spring. The interviews and case studies are done and we are busy writing things up. I should say that it is a qualitative piece of work focused at the whole org level and not an audit of the use of QMS across the NHS. We will definitely share and discuss the…Read more
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Cath Turner posted an update in the group Coaching Improvement 6 days, 23 hours ago
We’re thrilled to invite you to the launch of the Quality Coach Development Programme (QCDP) Community of Practice (CoP)!
This community connects QCDP trainers and programme leads to improve delivery, build skills, and boost confidence and enjoyment.
If you’re using or planning to use QCDP training, this is for you!
Join our first…Read more
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Thomas John Rose posted an update in the group Quality Management in Healthcare 1 week, 2 days ago
What about SPC? did you know that there are some pre-requisites for its effective use? If your answer is ‘yes’ please list them in a reply.
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Hi Tom,
Many Trusts have adopted SPC at the Board level (~80%), and the Making Data Count team trained 40,000+ people if I remember the numbers correctly. There are thousands who have converted to using it. While it isn’t widely spread at all levels, it’s definitely the right direction when we discussed with MDC earlier today.
Have a look at thi…Read more
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Thanks Isabel. I’ve had a look. Have you a view on the pre-requisites?
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I’ve asked a friend of mine, ChatGTP, three questions:
1. Is SPC suitable for use in healthcare?
2. What are the requirements for SPC to be effective? and
3. Are these pre-requisites adhered to for healthcare processes?I got some interesting answers; I do take ChatGPT’s views with a pinch of salt never-the-less they are broadly in agreement…Read more
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Hi Tom,
SPC is definitely suitable, but the challenge lies in raising awareness. As the saying goes, we don’t know what we don’t know, which is exactly why the MDC program exists.
The question is, how can we spread the word using language that resonates with those we need to convert? Thinking about the diffusion of innovation, building a mov…Read more
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Certainly good stuff Isabel but they miss the point. The point is that a pre-requisite to good Data Collection is Process Management. A pre-requisite to Process Management is Process Documentation and ‘performance in the Process. A pre-requisite to Process Documentation is understanding Process and System. The NHS do none of that.
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John Rasquinha joined the group Quality Management in Healthcare 1 week, 3 days ago
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Craig White joined the group Quality Management in Healthcare 1 week, 4 days ago
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Angela Rowe posted an update in the group Quality Management in Healthcare 1 week, 6 days ago
I know you mentioned the ISO Standard (BS ISO 7101:2023) Healthcare organisation management – Management systems for quality in healthcare organisations – Requirements in the last few days on here Thomas. I’d be interested to develop an understanding of any healthcare organisations that are implementing the ISO standard please or are thinking…Read more
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I am working with one large Trust to help design and implement a QMS to this ISO Standard. I’m sure that some others may be but I don’t know which. I do no that several other Trusts are interested in the standard as you can see from comments in this SIG. This week I’ll be posting questions and answers from my last webinar. A number of questions…Read more
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I am very curious of the adoption of ISO 9001 standards within hospital settings currently, particularly at the ORGANISATION level rather than limited to individual departments or service lines. Having a clear picture helps us examining existing implementations in other UK hospitals, also help identify potential gaps and inform our own approach,…Read more
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I think that ISO 7101 is the standard that the NHS should use at the organisation level and for main Trust delivery of care. Other areas that have specific requirements like Labs, Pharmacy and Radiology should use a management system based on Annex SL, as is ISO 7101 (and ISO 9001). An Integrated Management System could then be used to manage…Read more
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It’s important that Trusts see the full picture rather than just look at individual Departments and Services. The full picture is looking at ‘performance’ right across the organisation.
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