Quality Management Systems: resources to help you get started

Hi all, I wanted to share the Q website page we recently developed – in case you haven’t seen it. This collates a wide range of links and materials from Q’s work so far, Q’s country partners, ISO, IHI and many others. It is structured around the Juran trilogy and takes a broad view…Read more

**Starts in 5 mins** Interested in how you can grow Psychological Safety in your team/org?
Join the Q Zoom – all welcome!
More info/link to register: https://q.health.org.uk/event/psychological-safety-what-can-you-do-if-you-dont-feel-psychologically-safe/

PS I hope someone mentions that Liberating Structures are great for boosting Psychological…Read more

Take note. Read Juran’s Quality Handbook for confirmation!

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You said:
quality improvement vs continual improvement
 
ChatGPT said:
ChatGPT
Quality Improvement and Continual Improvement are both critical ……….To continue see document in Documents folder.

Some starters for you QMS design

1. Clinically lead.
2. Service user focus.
3. All documentation in digital format.
4. All data collection to be digital and in a suitable format for AI applications (PAD).
5. All process reviews will include Human Factors analysis and risk assessment.
6. Designed using Systems Thinking.
7. Integrated with IT Systems.

Do you have a current work challenge that you’d like coaching support with?

Join our Troika Consulting meet-up next week – Thursday 3rd Oct @12-1pm – to receive practical and imaginative coaching from peers.

In quick round-robin “consultations”, individuals ask for help and get advice immediately from two others. Peer-to-peer coaching helps…Read more