I originally qualified as a chartered physiotherapist and worked clinically within the NHS. I obtained a MSc and doctorate in the field of human factors, working within transport industries and in the field of patient safety in healthcare. I have worked for over 24 years in the field of human factors delivering research projects, commercial consultancy, training and education. My work has included medical device design, healthcare analysis and improvement and education for medical deaneries, GMC and other professional bodies.

I previously worked as a national healthcare investigator and supported the development of the national investigation education programme. I currently have two professional roles one as a lead in human factors for an NHS organisation and the other as an independent consultant supporting investigations and service reviews.