I'm passionate about improving the quality and effectiveness of diagnostic and exploratory conversations, and I've got something that can help. It's called Clean Language.
I'm the co-author of the bestselling book Clean Language: Revealing Metaphors and Opening Minds and I've taught the subject globally for more than 15 years, as well as using Clean Language in group facilitation and one-on-one coaching.
I've also been building online communities for more than 25 years. So here at Q, I'm supporting the Clean in Healthcare SIG.
My first career was as a news journalist, first in local newspapers and finally at Teletext, where I finished up as Executive Editor.
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