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Joanne Matthews is the Head of Improvement Support and Safety at Healthcare Improvement Scotland (HIS). Prior to joining HIS in 2013, Joanne had a number of senior clinical, managerial and commissioning roles in the NHS in the South East of England. These included the national telephone triage and advice line, NHS Direct Kent, Surrey and Sussex and health and social care strategic commissioning for adult and children’s services within Brighton and Hove Primary Care Trust.

Joanne started her career in the NHS as a nurse graduating from Caledonian University working within acute hospital medicine and cardiology.

Since returning to Scotland in 2013 Joanne led the development and delivery of national quality improvement programmes. This has included lead the Scottish Patient Safety Programme (SPSP) and more recently Healthcare Improvement Scotland’s work to develop a Quality Management System

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