Thanks Libby, was a great day and so useful to meet all involved.
The Flow Academy talks in particular were excellent and gave our team more insight into elective pathway management and understanding the determinants of flow.
We hope to undertake a Troika at work sometime soon too!

A great set of slides illustrating Lab work to date. I really do think that you are missing a trick if you don’t try some Process Management at one of your test sites. A good starting point is to do some process mapping using the Busyfish approach. This method is very simple and arrives at consensus on process in the shortest time. I can…Read more

Hi Libby, Being a reflector this is my delayed response! A few weeks on and I still reflect on the immense knowledge and inspiring passion from Q-Lab teams to improve services for patients. Learning from them has helped me embark on a very different engagement approach with my own system. It was an extremely valuable day and thank everyone…Read more