Henry Cann
Evaluation, Data and Impact Manager, Q
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Shubhendu Kulshreshtha joined the group Culture of Continuous Improvement 1 week, 1 day ago
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Thomas John Rose posted an update in the group Culture of Continuous Improvement 1 week, 3 days ago
NHS England is currently seeking views on whether the existing Never Events Framework remains an effective mechanism to drive patient safety improvement.
Join in the discussion – Webinar Wed 1st May 17:00 – 18:30 BST
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Maria Dorthea Skov posted an update in the group Reimagining Health and Care 1 week, 4 days ago
Hi everyone! Join our Liberating Structures monthly meet-up next week – on Thursday May 2nd, 12-1pm – to experience creative destruction and courageous conversation in action with TRIZ.
Our topic is palliative and end of life care but you don’t need experience in this area to participate. Nor do you need experience with Liberating Structures. E…Read more
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Jade Stacey joined the group Culture of Continuous Improvement 1 week, 4 days ago
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Brian Jones joined the group Primary Care 1 week, 4 days ago
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Thomas John Rose posted an update in the group Philosophy and ethics for health care improvement 1 week, 4 days ago
Did anyone read my comments on the ‘Keeping scepticism alive in health care improvement’ blog? I think that a really interesting and valuable (particularly in terms of ‘quality’) discussion regarding the difference between service (product) and process. In addition to these two aspects there is the input from the clinician. These three…Read more
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In terms of service VS process, I’d say in the NHS we operationally tend to think about all at the same time, the processes needed to deliver the care, the clinical decision points and the actual care, both for individual patients and as a system serving many patients. We do also look at just the experience of patients as ‘touchpoints’ often…Read more
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As you stated above ‘in the NHS we operationally tend to think about all at the same time’, as a result there are NO good examples from the NHS that explain why I think the NHS would benefit from dissecting these further. But – after almost 50 years as an active member of the UKs Chartered Quality Institute (CQI) and a number of years as a Fellow…Read more
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Iain Smith created the document Evaluating QI capability building using the Kirkpatrick model: case example of the Lean Fundamentals MOOC in the group Lean Healthcare 1 week, 5 days ago
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