Elizabeth Dunn
Improvement & Transformation Consultant
Imaginal Consulting
England - WestEngland - nationalInternational
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Maria Dorthea Skov posted an update in the group Reimagining Health and Care 5 days, 15 hours ago
Hi everyone! Join our Liberating Structures monthly meet-up next week – on Thursday May 2nd, 12-1pm – to experience creative destruction and courageous conversation in action with TRIZ.
Our topic is palliative and end of life care but you don’t need experience in this area to participate. Nor do you need experience with Liberating Structures. E…Read more
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Maria Dorthea Skov posted an update in the group Liberating Structures in healthcare 5 days, 15 hours ago
Hi again LS community!
Our May meet-up is coming up next week already – on Thursday May 2, 12-1pm. Don’t forget to register.
Using TRIZ to enable some creative destruction we’ll start by making a list of all the things we can do to make sure we create the most dehumanising patient experience and delay progress on the ambitions for palliative a…Read more
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Jade Stacey joined the group Liberating Structures in healthcare 5 days, 16 hours ago
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Jade Stacey joined the group Culture of Continuous Improvement 5 days, 16 hours ago
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Brian Jones joined the group Primary Care 5 days, 18 hours ago
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Thomas John Rose posted an update in the group Philosophy and ethics for health care improvement 5 days, 21 hours ago
Did anyone read my comments on the ‘Keeping scepticism alive in health care improvement’ blog? I think that a really interesting and valuable (particularly in terms of ‘quality’) discussion regarding the difference between service (product) and process. In addition to these two aspects there is the input from the clinician. These three…Read more
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In terms of service VS process, I’d say in the NHS we operationally tend to think about all at the same time, the processes needed to deliver the care, the clinical decision points and the actual care, both for individual patients and as a system serving many patients. We do also look at just the experience of patients as ‘touchpoints’ often…Read more
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As you stated above ‘in the NHS we operationally tend to think about all at the same time’, as a result there are NO good examples from the NHS that explain why I think the NHS would benefit from dissecting these further. But – after almost 50 years as an active member of the UKs Chartered Quality Institute (CQI) and a number of years as a Fellow…Read more
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Katie Walker joined the group Culture of Continuous Improvement 1 week ago
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