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    Why I am looking for the little ‘i’ and the big ‘I’ as an indicator of genuine patient involvement

    Q member Sibylle Erdmann shares her experience as a carer - as heard at the IHI conference - about the challenge of patient involvement and why little 'i' involvement is not enough.


    Q Lab: exploring ways to make peer support available to all

    After working with Q members and others, we now have the first challenge for the pilot Lab.


    Interested in a new regional role in Q?

    A new local convenor role to help shape the future of Q has been created. The West of England is recruiting now...

  • June72017


    Q Visit – Sheffield Microsystems Coaching Academy

    This study day has been designed for Q members who have a role in building capability and capacity for quality improvement within or amongst organisations. Attendees are encouraged to bring a colleague to maximise the practical application of ideas and approaches within their own organisation or network.


    Serious Incidents: how we created a novel training

    Jo Habben and Melanie Ottewill share the novel Serious Incident training they developed as a part of the Kent Surrey and Sussex Patient Safety Collaborative Serious Incident Community of Practice. It includes a Human Factors approach and experiential Duty of Candour training.


    What can improvers learn from Buurtzorg’s self-managed model?

    Q members were amongst many at a recent AQuA event looking to learn about the increasingly influential Dutch care model – Buurtzorg – and its gradual emergence in the UK. Buurtzorg has 10,000 staff, no managers and an administrative back-office of only 50. Health Foundation Improvement Fellow Bryan Jones shares his experience of the day.

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