We are thrilled to announce the members of Q’s newly evolved board.
Following an extensive recruitment process, ten individuals will join two members of Q’s leadership team and the Health Foundation CEO on the board. They will support us, challenge us and offer us the broad perspectives we need to meet the goals of the Q initiative.
Penny Pereira, Q Initiative Director, said: “With so many people from a wide range of backgrounds and interests applying to join the Q board, I’d like to thank everyone who took the time to take part in the recruitment process. The calibre of applications feels like a real affirmation of the importance and potential of what we’re doing. I’m delighted to be welcoming our newly re-shaped board, with such a wealth of experience among the appointed members: new voices and views that can help to shape Q and its future successes.”
(Click the arrows on the right to read their biographies) The members of Q’s board are:
Dr Aideen Keaney – Director of the Northern Ireland Health and Social Care Quality Improvement
Dr Aideen Keaney is the Director of the Northern Ireland Health and Social Care Quality Improvement (HSCQI) Network, which is hosted within the Public Health Agency of Northern Ireland.
Aideen is a graduate of Queens University Belfast Medical School (MB BCh) and is a Fellow of the College of Anaesthetists at the Royal College of Surgeons in Ireland (FCA RCSI).
Since taking up her post as Director of HSCQI, Aideen has been leading on the design, development and growth of HSCQI, with a particular focus on supporting the Northern Ireland Health and Social Care (HSC) system to share learning, identify and scale up best practice.
Aideen is a Scottish Patient Safety Programme Fellow and a Health Foundation Generation Q Fellow. Aideen also holds a Health Foundation sponsored Master’s Degree in Leadership for Quality Improvement.
Aideen has worked as a Consultant in Paediatric Anaesthesia and Paediatric Intensive Care for over 14 years. During this time Aideen has also held a number of Medical Leadership roles namely: Clinical Governance Lead, Clinical Lead for Patient Safety and Quality Improvement and Clinical Director.
Aideen is passionate about supporting the NI HSC system to deliver high quality care to all the citizens of Northern Ireland.
Aideen has been a Q member since October 2016.
Craig Abrahams – Associate Director at CIL
Craig has over 10 years of commercial, strategic and operational management experience in UK healthcare, primarily in secondary acute care in the private sector. After training as a management consultant with PwC, during which time he worked on a range of projects in NHS Trusts and local government, he spent 6 years at Bupa, starting in internal consultancy but then conducting a range of operations transformation and managerial roles, across health insurance policy and funding, provider contracting, commissioning and pathway design, and customer experience and service excellence.
In 2018 he was one of the first employees at ASI Limited, a start-up who in 2019 founded OneWelbeck, a private multi-specialty out-patient and day-patient medical centre in Central London. As Commercial Director, Craig led the team responsible for driving volume and revenue growth into the centre, overseeing activities including digital and offline marketing, proposition development, referrer engagement and payor contracting and tariff negotiation.
Alongside joining Q’s advisory team, in 2022 Craig started working for CIL, a specialist strategy and commercial due diligence consultancy, as Associate Director in their Healthcare practice.
Hesham Abdalla – Consultant paediatrician and head of quality improvement at Oxford University Hospitals NHS Trust
Hesham Abdalla is a consultant paediatrician and head of quality improvement at Oxford University Hospitals NHS Trust. He is also a trustee at the Point of Care Foundation and has over 10 years experience of service improvement seen through the twin lenses of patient and staff experience and has led teams to a number of Patient Experience National Network and HSJ awards.
Hesham co-founded Hexitime, the first timebank supporting a community of practice, sharing skills, expertise and experience for the improvement of Health and Care.
Hesham has been a Q member since June 2017.
James Mountford – Director of National Improvement Strategy for NHS England and NHS Improvement
James Mountford is Director of National Improvement Strategy for NHS England and NHS Improvement, where his work centres on embedding improvement and learning into daily work across NHSE&I. James came to the national role from the Royal Free London, where he led a multi-year programme build improving quality and value into routine practice, reduce unwarranted variation in care delivery, and ensure improvement efforts address what matters most to staff as well as patients, families and populations.
James worked initially as an NHS doctor, then in consulting. From 2005-2007, he was a Commonwealth Fund/Health Foundation Harkness Fellow based at Massachusetts General Hospital, and at the Institute for Healthcare Improvement (IHI), both in Boston, USA. Before moving to the Royal Free, James was Director of Quality at UCLPartners, an academic health sciences partnership serving a population of 3 million, in and around London.
James is the Editor-in-Chief of the journal BMJLeader and sits on the board of AQuA, the improvement partnership based in north-west England.
James has been a Q member since August 2020.
Dr Jennifer Dixon – Chief Executive at the Health Foundation
Dr Jennifer Dixon joined the Health Foundation as Chief Executive in October 2013. Jennifer was Chief Executive of the Nuffield Trust from 2008 to 2013. Prior to this, she was Director of Policy at The King’s Fund and was the policy advisor to the Chief Executive of the National Health Service between 1998 and 2000. Jennifer has undertaken research and written widely on health care reform both in the UK and internationally.
Originally trained in medicine, Jennifer practised mainly paediatric medicine, prior to a career in policy analysis. She has a Master’s in public health and a PhD in health services research from the London School of Hygiene and Tropical Medicine. In 1990–91, Jennifer was a Harkness Fellow in New York.
Jennifer has served as a Board member on several national regulatory bodies: the Health Care Commission 2004–2009; the Audit Commission 2003–2012; and the Care Quality Commission 2013–2016. She has led two national inquiries for government: on the setting up of published ratings of quality of NHS and social care providers in England (2013); and on the setting up of ratings for general practices (2015). She was also a member of the Parliamentary Review Panel for the Welsh Assembly Government advising on the future strategy for the NHS and social care in Wales (2017–2018).
In 2009, Jennifer was elected a fellow of the Royal College of Physicians, and in 2019 was elected as a fellow of the Academy of Medical Sciences. She was awarded a CBE for services to public health in 2013, and a Doctor of Science from Bristol University in 2016. She has held visiting professorships at the London School of Hygiene and Tropical Medicine, the London School of Economics, and Imperial College Business School.
Joanne Matthews – Head of Improvement Support and Safety at Healthcare Improvement Scotland
Joanne Matthews is the Head of Improvement Support and Safety at Healthcare Improvement Scotland (HIS). With a career that started in nursing, graduating from Caledonian University, Joanne has had a number of senior clinical, managerial and commissioning roles in the NHS across the UK. These have included acute hospital medicine, the national telephone triage and advice line, NHS Direct Kent, Surrey and Sussex and health and social care strategic commissioning for adult and children’s services within Brighton and Hove Primary Care Trust.
Since returning to Scotland in 2013 Joanne has led the development and delivery of a range national quality improvement programmes. This has included lead in the Scottish Patient Safety Programme (SPSP), Value Management, Older People in Acute Care and more recently the HIS work to develop a Quality Management System. A Q member from the outset, Joanne has to date been the Q Scotland country partner representative supporting the Health Foundation in the development of Q.
Joanne has been a Q member since October 2016.
John Boulton – National Director of Quality Improvement and Patient Safety and Director of Improvement Cymru at Public Health Wales
Prof John Boulton is currently National Director of Quality Improvement and Patient Safety and Director of Improvement Cymru at Public Health Wales. In 2012, whilst working as a Rheumatologist he was awarded a Quality Improvement fellowship at the Institute for Healthcare Improvement, sponsored by the Health Foundation. This enabled him to develop a deep understanding of Improvement Science as well as observing how to achieve improvement at scale.
Prior to moving to Wales he worked in the State of Qatar as Clinical Lead for Quality Improvement at Hamad Medical Corporation, where he supported improvements in patient flow and patient safety, and supported the building of organisational improvement capability. He has interests in design thinking, quality management systems, mathematical modelling and patient safety. He is currently European faculty for the IHI’s Improvement Coach Professional Development programme. And in 2018 he became honorary Professor at the University of Swansea.
John has been a Q member since July 2018.
Dr Malte Gerhold - Former executive director and board member of the Care Quality Commission
Dr Malte Gerhold has senior health and care experience across the public, private and third sector. He is a former executive director and board member of the Care Quality Commission, the quality regulator for health and care in England, where he transformed its approach to integrated care, innovation and improvement, and new technologies. More recently, he has been working at care tech start-up Birdie, enabling older adults to receive better care at home. He also holds several advisory and non-executive roles, supporting health reform, care model strategy and partnership building with health and social care organisations. Previously Malte led the Africa Governance Initiative’s work in Sierra Leone, worked in the Department of Health’s Strategy Group, and at the Prime Minister’s Delivery Unit. He started his career in academia and strategy consultancy.
Dr Maureen A. Flynn – Director of Nursing, Health Services Executive Ireland, National Quality and Patient Safety Directorate, QPS Connect Team lead
Maureen is senior health professional with experience in quality improvement, quality and patient safety, clinical governance, policy making, clinical management, clinical nursing practice, education, research and publications. She has a passion for engaging staff and supporting people in working on their ideas for improvement.
Maureen trained as a Registered General Nurse at St. Vincent’s University Hospital, Dublin where she worked for twenty-five years, specialising in peri-operative nursing, establishing the first post-registration anaesthetic nursing course and managing the critical care division. She has experience across a range of organisational and cultural settings, a track record of achievement and leadership in strategy formulation and implementation, designing and implementing change. Maureen was the Nurse Researcher with the Department of Health and Children (1998-2002) and the Irish Commission on Nursing (1997-1998). She had responsibility for the introduction of nurse and midwife medicinal product prescribing (2007-2011).
Maureen is a Fellow, Scottish Patient Safety Fellowship Programme with a PhD from Michael Smurfit Graduate Business School University College Dublin, exploring the practice of accountability for clinical governance; became a member of the Q Community in 2020; has a Master of Education and Master of Science focused in Health Services Education and Management, from University of Dublin, Trinity College; and Lean Healthcare Green Belt from Ontario Tech University.
Maureen has been a Q member since February 2020.
Penny Pereira – Q Initiative Director and (during 2022) will be the interim Director of Improvement at the Health Foundation
Penny joined the Health Foundation in 2011, leading work on improvement capability building, patient safety and improving flow, amongst other things. She has led the Q initiative since its inception. In 2022, while retaining overall responsibility for Q’s strategic direction, Penny will take on interim accountability for the Foundation’s portfolio of strategic initiatives, funding programmes and analysis aiming to improve the quality of health and care in the UK.
Before joining the Health Foundation, Penny was the Director of Strategy and Service Improvement at a trust in East London. Penny has spent her career leading improvement work at local and national level in the NHS, with particular expertise in process and system redesign, leading strategic change across organisations, developing networks to support improvement and collaborative design.
Dr Sonya Wallbank – Consultant clinical psychologist
Dr Sonya Wallbank is a consultant clinical psychologist and specialises in workforce resilience and restorative approaches to wellbeing. She has worked in the NHS as a director of service delivery and workforce, leading complex change and improvement programmes for NHS England and NHS Improvement, including the delivery of the health and wellbeing response for NHS staff during the Covid-19 pandemic.
She has also led HR services and operating model change for the Department of Health and Social Care and worked directly with organisations, teams and individuals wanting to change how they work in the UK, Australia and the US. She has authored materials to enable organisations to embed their own approach to restorative supervision. Sonya lectures on how focusing supervision and support on the needs of the individual, not just the work they deliver reduces stress, burnout and improves the pleasure people derive from their work.
Sonya has been a Q member since July 2018.
Stacey Lally – Associate Director for Q
Stacey is Associate Director for Q and joined the Health Foundation in 2015 during its design phase to lead the initial set up of the initiative that now brings together over 4,000 people with expertise in improvement. Stacey leads the strategic delivery of several of Q’s areas of work and how Q delivers value to its members and organisations that make up the health and care system in the UK.
Stacey has a track record of setting up ‘start up’ multi-faceted national programmes. Including the set up of NHS Leadership Academy, where she supported the development and delivery of their national leadership development programmes and interventions, aiming to professionalise leadership in the NHS, for both individuals and teams.
She has an MSc in Healthcare Leadership from the University of Birmingham.
Viki Cooke – Co-Founder and Chair of BritainThinks
Viki Cooke is Co-Founder and Chair of BritainThinks. She has more than 30 years’ experience in strategic insight.
Viki is passionate about involving citizens in informed, influential and inspiring debates about the issues that impact on their lives and is well known for her work in this area. She leads BritainThinks’ work for the Cabinet Office and has, for the last 2 years, worked tirelessly with the COVID Response Team on public attitudes towards COVID-19.
Viki is former Founding Chair of Hubbub Foundation, a Trustee of The Climate Group and a Non-Executive Director of Blakeney Communications. Until January 2020 she was Vice Chair and Pro Chancellor of the University of Warwick.