Just a thought:

What is Process Intelligence?
Process Intelligence is the practice of gaining insights into an organisation’s operations. It involves obtaining visibility into processes, collecting and analysing relevant data, understanding how these processes function, and using this knowledge to identify areas for improvement. This approach enables data-driven decision-making, increased efficiency, and reduced operational challenges within an organization. It’s an AI enabler.

Have you defined and documented your processes? If not you will be missing out. See: BS ISO 7101:2023 if you would like to know how to do it.