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I am Quality Improvement Advisor at NHS Improvement, working on the National Improvement and Leadership Development Strategy ‘Developing People – Improving Care’. Before joining NHS Improvement I was the Sheffield Microsystem Coaching Academy Manager and have trained as a microsystem improvement coach. I have also run a breakthrough series collaborative (IHI) across 12 NHS trusts to try and reduce harm to frail and elderly patients in acute care. I am passionate about quality improvement and harnessing the power of healthcare staff to improve how care is delivered.

Contact Patrick Richmond

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