Nikki Shephard
Clinical Network Manager
NHS England
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Saskie Dorman posted an update in the group Better Conversations with Clean Language 1 year, 6 months ago
I had a lovely experience of trying out a Clean question today.
Someone was talking about their experience of Teams and grappling with mobiles – with good humour but also a sense of frustration. “What would you like to happen?” … the response was unexpected, beautiful and hilarious in the telling – ” in the middle of the moor – I’ve got a…Read more
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Judy Rees posted an update in the group Better Conversations with Clean Language 1 year, 6 months ago
Thanks, everyone, for inspiring me to write a new blog post about why some people get angry when they are asked Clean Language questions, and what to do about it: https://reesmccann.com/2023/05/03/why-some-people-get-angry-when-you-ask-them-clean-language-questions/
I haven’t identified this group or the individuals involved – though I’d love to…Read more
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Hi Judy
I enjoyed the blogs!
I’d be happy for the group to be named – if no one has any objections to thatSaskie
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Thanks @Saskie, added
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Judy Rees posted an update in the group Better Conversations with Clean Language 1 year, 6 months ago
Homework and resources from Session 3
Prep for next time:
1. Try something! Make a note:
What happened?
What did you see or hear?
Bring your notes along next time
2. Consider your answer to this question:
When you are applying the learning from this course in the ways that you would like, you will be like… what?
DRAW your answer in dark felt t…Read more -
Juliet Williams posted an update in the group Better Conversations with Clean Language 1 year, 6 months ago
Morning all,
Hope you all had a nice weekend. Apologies I have a 12. 30 appointment which may run over half an hour so may be late for the start of this afternoons sewsion
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Juliet Williams joined the group Better Conversations with Clean Language 1 year, 6 months ago
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Harriet Nicholls posted an update in the group Better Conversations with Clean Language 1 year, 6 months ago
Finally got the activation link and I am here!
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Yay! Welcome 🙂
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Harriet Nicholls joined the group Better Conversations with Clean Language 1 year, 6 months ago
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Saskie Dorman edited the document Sharon Small and James Ramirez on Clean and end-of-life in the group Clean Language for end of life care 1 year, 7 months ago
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Fantastic! I love how the metaphor reveals how that resilience-to-the-apocalypse thing is (probably) important to that person – and so why Teams would be so frustrating!
Yes! And it felt very real, genuine, literal as well as metaphorical
Around 6 people in the group on the call – all looked up, were listening, smiling and some laughing with
My sense was that the state-shift question, and the response to it, changed the energy from frustration to capability, resilience, find-a-way